We are seeking an enthusiastic and dedicated International Customer Support Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service to our international clientele, ensuring that all inquiries and issues are addressed promptly and effectively. This role requires a strong command of the English language, both written and verbal, to communicate clearly with customers from diverse backgrounds.

Key Responsibilities

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

- Assist customers with product-related questions, troubleshooting, and issue resolution.
- Maintain a high level of customer satisfaction by providing accurate information and support.
- Collaborate with other departments to resolve complex customer issues and improve service delivery.




- Document customer interactions and feedback to help enhance our services and products.
- Stay updated on product knowledge and company policies to provide the best support possible.

Required Skills

- Robust customer support skills with a focus on international clientele.
- Excellent command of the English language, both written and spoken.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively in a team setting. If you are passionate about customer service and have the skills to thrive in an international support role, we encourage you to apply and join our dynamic team.

This job is provided by Shine.com

📌 International Customer Support Executive (Bengaluru)
🏢 Lyros Technologies-CMMI Level 3
📍 Bengaluru