Position Summary

Position will be responsible for actively identifying, developing, and managing business relationships with
clients to sell A.O Smiths commercial products and services, achieving sales targets by building rapport,
understanding customer needs, presenting solutions, and negotiating contracts. The position requires
strong communication, market knowledge, and relationship-building skills to generate current business and
maintain customer loyalty within a designated territory or market segment.

Role & Responsibilities

Business Development:
Develop and execute sales strategies for heat pump water heaters through innovative approach
and based on market needs in the region.
Manage the channel partners and direct sales.
Achieve the sales targets and expand the product portfolio in existing and new markets.
Forecast sales on a month-on-month basis, make annual business plans for the region.

Lead generation and prospecting:
Identifying potential customers through market research, networking, and outreach to generate
new sales opportunities.
Responsible for implementation of the sales strategies of the business line in the assigned
territory.
Responsible for meeting with Consultant, Architects, Specifiers etc to generate sales lead
Meeting with dealers on a frequent basis and supporting them in the lead generation
Target setting for channel partners and enabling them for profitable growth.

Customer relationship building:
Establishing and maintaining strong relationships with existing (MEP consultants, Architects,
Contractors and other key market stakeholders) and potential clients through regular
communication and personalized interactions.
Builds and maintains solid customer relationships,



understanding their needs and providing
personalized sales and service solutions as the need be.

Sales presentations and demonstrations:
Presenting product features and benefits to customers, addressing their concerns, and
demonstrating how the product solves their needs.
Train and educate dealers from time to time for on time customer solutions
Handhold new business partners and provide them with all the necessary support to sustain and
deliver.
Crafting customized proposals, including pricing and terms, and negotiating contracts to secure

deals.

Closing sales and account management:
Following up on leads, overcoming objections, and effectively closing deals to meet sales targets.
Managing existing customer accounts, addressing their concerns, and ensuring their ongoing
satisfaction.

Market analysis and report generation:
Staying updated on market trends, competitor activity, and customer needs to adapt sales
strategies accordingly.
Tracking sales performance, analyzing data, and providing accurate sales forecasts to
management.
Maintain the monthly report as per business requirement

Collaboration with other teams:
Working closely with marketing, customer service, and product development teams to ensure
aligned messaging and smooth customer experience.
Collaborate with marketing team to develop sales collaterals and promotional activities.

Knowledge & Skills
Expertise to deal with the specifiers
Strong understanding of MEP Industry and relationships with consultants, Architects and
contractors
Experienced in managing channel partners and direct sales
Team Management
Customer Management
Coordination with multiple levels and cross functional teams.
Communication and Presentation

📌 Deputy Manager - Commercial Sales (Bengaluru)
🏢 MGrow
📍 Bengaluru