01 Oct
|
Vaibhav Global
|
Jaipur
01 Oct
Vaibhav Global
Jaipur
Role & responsibilities
- Handle customer calls, emails, and chats professionally.
- Resolve customer queries, complaints, and service requests.
- Provide accurate information about products and services.
- Maintain customer records and update CRM systems.
- Achieve performance metrics such as CSAT, quality, and productivity.
- Escalate unresolved issues to relevant teams.
- Adhere to company policies, process guidelines, and attendance requirements.
- Deliver a positive customer experience and build customer satisfaction.
📌 Customer Support Executive (Jaipur)
🏢 Vaibhav Global
📍 Jaipur