- 8+ years in IT, including 3+ years managing an application / integration support or operations team.
- Hands-on background in enterprise integration platforms — experience with SAP BTP,

Informatica and/or Confluent/Kafka strongly preferred.

- Solid service-management discipline (ITIL): incident, problem and change management at scale.
- Experience operating high-volume, API- and event-driven integration estates.
- Proven people leadership, shift/coverage planning and stakeholder communication.
- Analytical mindset with a focus on KPIs, SLAs and continuous improvement.
- Fluent English for collaboration with a globally distributed team.

Preferred Qualifications

- ITIL certification.
- Experience transitioning integrations from project delivery into steady-state support.
- Familiarity with API management, monitoring and observability tooling.
- Exposure to a squad-based or product-oriented operating model.
- Awareness of enterprise architecture governance and integration standards.

📌 Integration Support Manager (Pune)
🏢 Fluidra
📍 Pune