Job Summary

Do you want to shape the future of fintech and healthtechEnergized by challenges and inspired by bold goals. Ready to elevate your career alongside driven and talented colleaguesIf that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.

Claims Operations Associate I

Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Claims Operations Associate I, you'll play a critical role in delivering accurate and timely claims processing that directly enhances the member experience and supports operational excellence. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.

Responsibilities

- Drive accuracy and quality by expertly managing claims processing while consistently meeting high performance standards
- Make an impact on operational efficiency by achieving key productivity metrics like release rate, claims per hour,



and handle time
- Deliver exceptional service by ensuring member transactions are processed seamlessly and with precision
- Act as a problem-solver by initiating research and creating tickets to resolve complex or unclear cases
- Build robust cross-functional partnerships by collaborating with internal teams to resolve issues and improve workflows
- Grow your expertise by deepening your understanding of Alegeus products, policies, and best practices, while contributing to continuous improvement initiatives

Essential Skills for Creating a Lasting Impact

- Strong attention to detail
- analytical problem-solving
- effective communication
- time management
- prioritization
- collaboration
- claims processing
- Microsoft Office tools (Excel, Word, PowerPoint, Outlook, and Teams)
- operations experience

📌 B-Claims Operations Associate I (Bengaluru)
🏢 Alegeus
📍 Bengaluru