As the Senior UX Designer you will be working on a number of key product areas; the main focus will be on the Editor Relationship Management System and its related Editor Portal, which are hosted on Salesforce and Salesforce Experience Cloud. You will own the design end-to-end, manage complex UX challenges, and deliver UI specifications. You will be an embedded member of the project team, collaborating closely with the Product Manager and development team throughout design, refinement, and build. You will also be supported by the wider DBS UX design team, who will help you onboard and provide design feedback throughout the engagement.Were looking for an exceptional designer who enjoys solving complex problems and creating elegant user experiences.

You thrive in environments where not everything is fully defined. Rather than waiting for answers, youre naturally curious, ask thoughtful questions, and work collaboratively to create clarity.

Just as importantly, youre someone people enjoy working with. You have a low-ego, highly collaborative mindset. You believe the best products are built together. You share your work early, actively seek feedback, challenge ideas and are just as happy seeing someone elses idea succeed as your own. Collaboration isnt something you do; its simply how you work.

Responsibilities

- Collaborate closely with the entire project team - Product, Engineering, and stakeholders - to develop a comprehensive understanding of the project scope, infrastructure, and user needs.
- Review existing provision and develop new consolidated information architecture and flows based on core user tasks; user testing and iterating with regular user feedback.
- Understand and map current editorial workflows, identify pain points, and design solutions that improve usability and support smoother workflow transitions.




- Create design thinking and user understanding documents that demonstrate how existing functionality will be extended and mapped to meet user needs - transforming initial concepts into ready-to-ship features.
- Produce UX design and information architecture that meet the needs of the key user groups, working within the Elsevier design system.
- Build prototypes and define key user flows for testing and feedback, managing rapid iterations based on regular user input.
- Define the portal s look and feel using Elsevier design libraries and existing patterns, creating new components and patterns where needed.
- Develop a strategy for migrating existing workflows to the new system as part of a continuous delivery approach.
- Measure user feedback post-launch and work with the Product Manager to scope and plan for future phases.

Requirements

- A portfolio demonstrating design experience covering User Research, UX, and UI design, with 12-15 years of experience in enterprise systems.
- Proven experience in front-end UX/UI design for complex, data-rich platforms; experience with academic, editorial, or similar professional user groups is a bonus.
- Experience wire-framing, prototyping, and creating detailed, customer-focused designs, including knowledge of customer journey mapping techniques.
- High proficiency in Figma (Figma Make + AI approaches to design development): able to produce polished UX flows, design concepts,



high-fidelity designs, and interactive prototypes.
- Excellent working knowledge of accessibility guidelines (WCAG) and demonstrable ability to produce WCAG 2.2 AA-compliant designs.
- Strong skills in user research and user testing, with hands-on experience running sessions and incorporating feedback into design iterations.
- Ability to interpret user analytics and research data, adopting a data-driven approach to creative problem-solving.
- Comfortable with both tactical and strategic UX work - able to zoom in on interaction detail and zoom out to consider broader information architecture and system design.
- Experience applying an incremental product design process in an Agile environment.
- Experience using and contributing to pattern libraries and design systems (experience with the Graphene design system or Salesforce Experience Cloud is advantageous).
- Excellent written and verbal communication skills, including the ability to articulate design concepts to a range of audiences and communicate persuasively at a strategic level.
- Ability to work collaboratively with diverse, global, cross-functional and cross-cultural teams.
- Enthusiasm for joining a collaborative UX team with a human-centred approach

Good to have

- Experience designing AI-powered products or AI-assisted workflows.
- Experience using AI in your design process, such as rapid prototyping, vibe coding, Spec-Driven Development (SDD), or similar approaches.
- Experience contributing to design systems.

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr UX Designer II (Bengaluru)
🏢 Elsevier
📍 Bengaluru