- This role is responsible for focusing on enterprise accounts and aligning the organizations capabilities with clients business priorities to drive long-term revenue growth while strengthening customer relationships
- The role creates and executes strategic plans to build a robust sales pipeline while collaborating across teams to ensure unified customer success
- The role stays informed about industry trends and utilizes data-driven insights to enhance customer relationships, mentor junior team members, and drive organizational success
Responsibilities
- - Understands the client industry to identify the client s business strategies and challenges and align the organization s capabilities to the client s business and IT priorities
- - Builds and executes account business plans including transactional and strategic initiatives to grow the organization s share in the accounts
- - Acts as the voice of the customer within the organization, driving product improvements and enhancements based on customer feedback
- - Strengthens the organization s relationship with the client maintaining a high level of loyalty and acting as a trusted advisor for business and IT-related concerns
- - Collaborates closely with internal teams, including marketing, product management, and technical support, to ensure a unified approach to customer success
- - Develops a business-case approach to provide business rationale for client proposals and investments
- - Builds and maintains sales pipeline activity by identifying, nurturing, and closing new solution opportunities
- - Utilizes data and analytics to identify trends, opportunities,
and areas for improvement in customer relationships
- - Stays updated on industry trends and competitive landscape to provide informed guidance to customers
- - Provides guidance and mentorship to junior account managers, sharing best practices and insights
- Education Experience Recommended - Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence
- - Typically has 10+ years of work experience, preferably in customer relationship management, account management, or a related field
Preferred Certifications NA
Knowledge Skills
- Account Management
- Business Development
- Business Planning
- Business To Business
- Cross
- Selling
- Customer Relationship Management
- Finance
- Market Share
- Marketing
- Merchandising
- Product Knowledge
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Strategy
- Sales Territory Management
- Salesforce
- Selling Techniques
- Upselling
- Value Propositions Cross
- Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
Customer Centricity Impact Scope
- Impacts large functions and leads large, crossdivision functional teams or projects.
Complexity
- Provides highly creative solutions to complex problems within established policy.
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Enterprise Account Manager 4 (Bengaluru)
🏢 Hp
📍 Bengaluru