Forgerock Identity Management Role Descriptions: Act as SAP Marketing Cloud SME for functional consulting| solution design| support| and technical enhancement activities.Understand business requirements and translate them into SAP Marketing Cloud functional designs| configurations| and technical specifications.Configure and support core SAP Marketing Cloud processes including contact management| interaction management| segmentation| target groups| campaigns| lead management| scoring| consent management| and marketing analytics.Provide functional support for day-to-day production issues| incident analysis| root cause identification| defect resolution| and continuous improvement.Design and support integrations between SAP Marketing Cloud and SAP/non-SAP systems such as SAP S/4HANA| SAP CRM| eCommerce| SAP Sales Cloud| SAP CDC/CDP| middleware| and third-party marketing platforms.Work on technical developments and enhancements using SAP Marketing Cloud extensibility options| custom fields| business logic| APIs| OData services| integration flows| and relevant SAP BTP capabilities.Support data model understanding| data ingestion| contact and interaction replication| data quality checks| and troubleshooting of inbound/outbound interfaces.Experience in developing or supporting enhancements related to marketing data| campaign execution| contact and interaction processing| and external system integrations.Knowledge of ABAP| CDS| JavaScript / HTML5 for UI extensions| and SQLScript for database-level routinesCollaborate with architects and integration teams to define scalable integration patterns| error handling| monitoring| and performance improvement approaches.Prepare functional design documents| technical specifications| test scenarios| cutover plans| support documents| and knowledge transfer materials.Experience working in Agile| AMS| rollout| implementation| and enhancement project models.Ability to coordinate with cross-functional teams including marketing operations| sales| data| integration| security| and infrastructure teams.Excellent communication skills with the ability to interact with business stakeholders and technical teams.Solid documentation skills for functional designs| technical specifications| support runbooks| and knowledge transfer materials.
Essential Skills: Act as SAP Marketing Cloud SME for functional consulting| solution design| support| and technical enhancement activities.Understand business requirements and translate them into SAP Marketing Cloud functional designs| configurations| and technical specifications.Configure and support core SAP Marketing Cloud processes including contact management| interaction management| segmentation| target groups| campaigns| lead management| scoring| consent management| and marketing analytics.Provide functional support for day-to-day production issues| incident analysis| root cause identification| defect resolution| and continuous improvement.Design and support integrations between SAP Marketing Cloud and SAP/non-SAP systems such as SAP S/4HANA| SAP CRM| eCommerce| SAP Sales Cloud| SAP CDC/CDP| middleware| and third-party marketing platforms.Work on technical developments and enhancements using SAP Marketing Cloud extensibility options| custom fields| business logic| APIs| OData services| integration flows| and relevant SAP BTP capabilities.Support data model understanding| data ingestion| contact and interaction replication| data quality checks| and troubleshooting of inbound/outbound interfaces.Experience in developing or supporting enhancements related to marketing data| campaign execution| contact and interaction processing| and external system integrations.Knowledge of ABAP| CDS| JavaScript / HTML5 for UI extensions| and SQLScript for database-level routinesCollaborate with architects and integration teams to define scalable integration patterns| error handling| monitoring| and performance improvement approaches.Prepare functional design documents| technical specifications| test scenarios| cutove