? Location: Ambit, Chennai

? Experience: 7+ years

? Work Mode: Work from Office, 5 days in a week

? Employment Type: Full time

We are looking for an experienced Induction & BGV Manager to own and drive the end-to-end new joiner experience, employee onboarding, induction programs, and background verification (BGV) operations.

The ideal candidate will be strong in HR operations, BGV management, stakeholder coordination, vendor management, MIS/reporting, and process improvement.

? Key Responsibilities

1. New Joiner Induction

- Own the end-to-end induction program for new employees.
- Plan and conduct Day 1 induction sessions.
- Coordinate with HR, IT, Admin, Business and other stakeholders.
- Ensure new joiners receive a structured introduction to the organization, culture, values, policies and processes.
- Coordinate business/project-specific orientation.

2. Background Verification (BGV) Operations

- Manage the complete BGV process from initiation to closure.
- Ensure BGV is initiated and completed within defined timelines.
- Monitor verification checks as per organizational requirements.
- Manage BGV vendors and track turnaround time, quality and SLA adherence.
- Review and track BGV reports, discrepancies and pending cases.

3. BGV Exception & Discrepancy Management

- Identify and categorize adverse/discrepant BGV cases.
- Coordinate with HR, Business, Legal and Compliance teams for appropriate review and disposition.
- Facilitate employee clarification and supporting documentation wherever required.
- Maintain proper documentation and audit trails for BGV decisions.

4. Pre-Joining & Onboarding

- Ensure completion of pre-joining documentation and mandatory declarations.
- Track pending documents and onboarding requirements.
- Coordinate joining formalities with Recruiters and HRBPs.
- Ensure a smooth transition from offer acceptance to Day 1.
- Coordinate with IT, Facilities, Admin, Security and Business teams to ensure Day 1 readiness.

5. Induction Content & Delivery





- Develop and periodically refresh induction content.
- Cover organizational overview, values, code of conduct, HR policies, information security, data privacy, compliance and employee benefits.
- Coordinate leadership connects and business/function introductions.
- Ensure induction content remains aligned with organizational priorities.

6. New Joiner Experience

- Conduct new-joiner feedback surveys covering recruitment, pre-joining and Day 1 experience.
- Analyze feedback and identify improvement areas.
- Drive corrective actions with relevant stakeholders.
- Monitor early-stage employee experience and address recurring concerns.

7. Vendor Management

- Manage BGV service providers and evaluate performance against agreed SLAs.
- Conduct periodic vendor performance reviews.
- Resolve escalations related to delays, quality and incomplete verification.
- Support vendor commercial reviews and renewal discussions.

8. MIS & Reporting

- Publish weekly/monthly BGV and onboarding dashboards.
- Track joining numbers, BGV initiation/completion, pending cases and exceptions.
- Monitor induction attendance and completion.
- Highlight SLA breaches, critical cases and operational trends to leadership.

9. Process Improvement & Automation

- Identify opportunities to automate onboarding and BGV activities.
- Reduce turnaround time and manual intervention.
- Standardize onboarding checklists and workflows across locations/business units.
- Drive continuous improvement based on employee feedback and operational data.

? What We’re Looking For
- Strong experience in HR Operations, Employee Onboarding, Induction and BGV.
- Hands-on experience managing BGV vendors, SLAs and exception cases.
- Strong stakeholder management and coordination skills.
- Experience in MIS, dashboards and operational reporting.
- Ability to manage multiple priorities and drive processes independently.
- Strong communication, problem-solving and process-improvement skills.
- Experience in a large-scale organization / ITES / BPO / IT services environment will be an advantage.

📌 Human Resources Operations Specialist (Chennai)
🏢 Movate
📍 Chennai