. PAT Strategy & Governance

- Develop and execute the national PAT strategy aligned with business growth objectives.
- Build a standardized Induction Programs across all levels.
- Define national training standards, certification requirements, and learning governance.
- Monitor PAT effectiveness across regions, zones, and channels.

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2.

Curriculum

Design & Learning Architecture

- Design and continuously enhance PAT curriculum.
- Develop blended learning journeys combining:

o Classroom training o Virtual learning o E-learning o Field coaching o Assessments

- Introduce role plays, simulations, case studies, and practical business-building modules.

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3.

Trainer Capability

Development

- Conduct Train-the-Trainer (TTT) programs.
- Establish trainer certification and accreditation frameworks.
- Drive consistency in training delivery quality across locations.

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4.

Digital

Learning & Innovation





- Leverage AMS and digital learning platforms.
- Introduce AI-enabled and micro-learning solutions.
- Build digital learning journeys and activation campaigns.
- Drive learner engagement and completion metrics.

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5.

Stakeholder

Management

- Influence senior business leaders and field management teams.
- Present learning impact in leadership reviews.
- Collaborate with compliance, product, sales excellence, and operations teams.

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Key Deliverables

Activation Metrics

- Licensed to Active Conversion
- First 30-Day Activation
- Time to First Sale

Productivity Metrics

- PWM/PTM Productivity
- Business Per Activated Advisor
- First 90-Day Performance

Learning Metrics

- Training Coverage
- Trainer Effectiveness
- Learner Satisfaction
- Knowledge Assessment Scores

Key Responsibilities:

📌 HR - Regional Training Manager - L&D (Gurugram)
🏢 PNB Metlife
📍 Gurugram