Join the Bhagat Outsourcing Consultancy service team as a Full Time Homecare Integrator on Erekrut, specializing in Homecare Integrator in the Apparel Made-Ups & Home Furnishing industry. We are seeking talented individuals with a passion for Interior Design and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Roles and responsibilities:
Contact centre related
- Communicates with customers in a courteous, qualified, co-operative manner
- Handling calls and responsible for patients registration
- Assists patients with correct information on the services and educate them on the service provided by AHC
- Routinely demonstrates superior customer service skills
- Accurately enters/updates patient information in the homecare application
- Recognizes and responds appropriately to violent/abusive situations
- Coordination with various service Delivery department stake holders as and when required
KPIs
- Will be monitored on metrics such as efficiency, ACHT, Hit Ratio, Conversions, NPS & CSAT
MIS and reporting
- Preparation dash board as specified by the reporting manager from time to time
- Any other work assigned by the manager time to time