Join the Falcon Property Management Services team as a Full Time Guest Relation Executive on Erekrut, specializing in Hiring -GRE ( Front office ) in the Real Estate & Infrastructure Development industry. We are seeking talented individuals with a passion for Skilled Skills and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
- Greet warm welcome and farewell to all guests visiting the outlet.
- Ensures availability of neat and clean menus for all guests, always.
- Ensures maintenance of general atmosphere of the restaurant before the commencement of services. (E.g. Flowers, display set up, curtains, service area).
- Takes and maintains records of reservations and co-ordinates seating and distribution of guests in the outlet.
- Responsible for all telephonic communication between the guest and the outlet.
- Provides accurate information / recommendations to guests on any queries regarding F & B, restaurant, local area etc.
- Actively elicits guest feedback and takes appropriate responsive action.
- Responsible for maintaining necessary documentation and records in the outlet (e.g., Logbook, guest history cards, etc.)
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Creates a positive work environment for all employees at the Restaurant.
- Provide accurate wait times and monitor waiting lists.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g., children, elderly)
- Assists wait staff as needed.