We are hiring Service Coordinator for pune location

Role & responsibilities

Daily Service Request creation for Field Service team in Quest App to ensure Job Card creation.

- Follow up with TM in Obtaining monthly reports for all AMC / FMC Contracts in Time.
- Coordination with Service Engineers for Service Invoicing Includes dispatch of Invoices to respective sites.
- Maintaining Daily Pulse file & ensuring completion of actions
- Offer preparation AMC, FMC, Services & E&C;
- Vendor Bills Process Including Approval & PO release for Vendor Services.
- Customer complaint Handling - FOC preparation, Approvals & Material follow up till dispatch.
- Tender submission for Service in Govt. Portal.
- Various Sales & Service Report generation for MRM
- Coordination between Site engineers and Quest Team.




- Preparation of Consumable spares for Project site wise for FMC Contract jointly with Service TM.
- Follow up in Supplying of FMC Spares to sites & Auditing Month on Month by Maintaining Records for consumption Pattern.
- Maintaining the Data of Installation of OEM Equipment's wise, Having Track on Vendor Installation.
- Coordination with purchase and Legal Team for Renewal / Current service Agreement timely execution.
- Close Coordination with cross-functional teams.
- Handling customer calls and transferring to respective TM/ RSM on call details.

Preferred candidate profile looking for candidates who can join immediately or within 15 days.

📌 Hiring Field service portal coordinator For Pune location
🏢 Adecco India
📍 Pune