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- Head – Sales &
- Operations

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SalesFull-timeSales &

- Operations leadership

Head – Sales &

- Operations

Own Sales &

- Operations end to end — from the first customer enquiry to placement, ongoing service, and escalation resolution. A high-stakes leadership role with direct accountability for growth, customer experience, and team performance.

Bangalore

- Office-based, with field involvement

Full-time

Posted 29 September 2026

Apply now Have questions?

1,000+ families served We review every application Mutual fit response within 2 weeks

About The Role

Can you grow a business, lead a team, handle difficult customer conversations, and step on the ground when a situation needs your attention? At EzyHelpers, we help families find reliable domestic help and caregiving support. We’re looking for a energetic, entrepreneurial leader to own Sales &

- Operations — from the first customer enquiry to placement, ongoing service, and escalation resolution. This is a high-stakes leadership role with direct accountability for business growth, customer experience, and team performance. We strongly encourage women leaders to apply.

What you'll do

Your day-to-day responsibilities

- Sales & revenue: Lead the sales funnel, improve conversions, drive collections, and deliver revenue and profitability targets.

- Customer management: Understand requirements, set clear expectations, oversee placements, and build lasting customer relationships.

- Operations & delivery: Coordinate with sourcing and placement teams to ensure suitable matches, timely joining, smooth onboarding, and service continuity.

- Escalations & replacements: Personally handle sensitive cases, resolve issues fairly for customers and helpers, and address root causes to reduce recurring complaints.

- Team leadership: Set targets, review performance, coach team members, and build a culture of ownership and responsiveness.

- On-ground execution: Visit customers, meet helpers, support placements, and resolve issues in person when required.

- Processes & reporting: Strengthen SOPs, maintain CRM discipline, track pending cases, and work with the founders to improve business performance.

What we're looking for

Skills And Experience Required





- Proven experience managing sales, service operations, and teams.

- Fluency in English, Kannada, and Hindi is mandatory — you will lead conversations with customers, helpers, and the team in all three.

- An entrepreneurial mindset, strong commercial judgment, and the ability to take decisions and follow through.

- Confidence in negotiation, conflict resolution, and demanding customer situations.

- Empathy and firmness when working with customers, helpers, and colleagues.

- Willingness to work from our Bangalore office, travel locally, and remain reachable for urgent escalations, including occasional support beyond regular office hours.

Nice to have

Bonus points if you have these

- Experience in staffing, home services, caregiving, hospitality, or another people-intensive service business.

How we’ll measure success

- Revenue growth

- Conversions and collections

- Margins

- Placement turnaround

- Customer retention

- Escalation resolution and replacement rates

- Team productivity

Compensation

- This is a performance-linked opportunity.

Compensation will be tied to agreed business and service outcomes.

- We’re looking for someone who takes ownership of the business and delivers measurable results.

How to apply

- Email [email protected] with the subject “Application: Head – Sales &
- Operations”.

- Please share your CV, current and expected compensation, notice period, and one measurable sales or operations achievement.

- Know someone who would thrive in this role? Please refer them.

Role summary

Location

Bangalore

- Office-based, with field involvement

Type

Full-time

Team

Sales &

- Operations leadership

Posted

29 September 2026

Apply online

Prefer email? [email protected]

Questions? Contact us

Why EzyHelpers

- Verification, dignity & continuity at scale

- Small teams, real ownership, founder access

- Clear playbooks — not arbitrary work

Apply now

Submit your application

Fill in your details and answers below. A current CV is required (PDF or Word, up to 5 MB). Submissions go to our hiring inbox.

Full name

Email

Phone (WhatsApp OK)

LinkedIn (optional)

CV or résumé

PDF or Word, up to 5 MB.

Relevant experience

Roles, tenure, and specifics that match this opening (field work, team leadership, verification, sourcing, ops — as applicable).

Why this role at EzyHelpers?





What draws you to this position and how you would contribute in the first few months.

Notice period (optional)

Anything else? (optional)

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EzyHelpers

Your trusted partner for all home help needs. We connect you with verified, reliable professionals for complete peace of mind.

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EzyHelpers, No.1794, 36/3, 27th Main Rd, near Power Station, 2nd Sector, ITI Layout, HSR Layout, Bengaluru, Karnataka 560102

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📌 Head – Sales & Operations (Bangalore East)
🏢 EzyHelpers
📍 Bangalore East