Job DescriptionHCL Tech hiring for fresher candidates - Virtual Drive - Nagpur Location Interview Date : 21-Sept-2026 Drive timing: 11:30 AM to 1:00 PM Meeting Link Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/416904027958244?p=WinVCKkeyPfMrBsjWM Meeting ID: 416 904 027 958 244 Passcode: 3tx7ue7h Hiring Alert |Customer Support | Nagpur We are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great prospect to kick-start or grow your career.

Role: Level 1 (Customer Service Representative)

Location

Nagpur Shift: 24x7

Rotational Week Offs: 2 Rotational Offs Experience: Fresher What You'll Do: Handle customer queries via calls,



emails, and tickets Perform initial troubleshooting & issue resolution Log and manage incidents using ticketing tools (ServiceNow preferred) Ensure timely updates, follow-ups, and proper documentation Escalate complex issues to higher support levels Deliver high customer satisfaction What We're Looking For: Strong communication skills Basic IT troubleshooting knowledge Willingness to work in rotational shifts Freshers & early professionals are welcome B.Tech, BCA, MCA and M.Tech not eligible

📌 HCLTech Virtual Drive Fresher Hiring -Nagpur 21 Sept 2026
🏢 HCLTech
📍 Nagpur