- Welcome and greet guests in a friendly and skilled manner.

- Assist guests with check-in, check-out, and other front-office requirements when needed.

- Build positive relationships with guests and provide personalized service.

- Handle guest requests, queries, feedback, and complaints promptly and professionally.

- Follow up with guests to ensure their concerns are resolved satisfactorily.

- Coordinate with Housekeeping, Food & Beverage, Front Office, Maintenance, and other departments.

- Assist VIPs, repeat guests, and special-occasion guests with personalized arrangements.

- Maintain accurate records of guest preferences, feedback, and complaints.

- Conduct guest satisfaction follow-ups and collect feedback.

- Provide information about hotel facilities, services, restaurants, local attractions, and transportation.

- Maintain professional grooming, communication, and hospitality standards.

- Promote hotel facilities, services, and applicable offers to guests.

- Ensure all guest interactions comply with hotel policies and service standards.

- Prepare and maintain daily guest-relations reports when required.

Pay: ₹19,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Guest Relation Executive (Mangalore)
🏢 Artha Hospitality
📍 Mangalore