About us

Vibetheory.ai is a next-generation creative and digital transformation partner helping brands adapt, evolve, and thrive in the age of intelligence

. We combine AI, design thinking, and storytelling to craft meaningful brand experiences that connect humans and machines seamlessly.

Role Overview

We’re looking for a Group Head - Account Management to lead and scale client relationships across key accounts. This role sits at the intersection of strategy, execution, and growth - driving client success while ensuring internal teams deliver high-quality, impactful work.

You’ll be responsible for building strong client partnerships, guiding account teams and unlocking new business opportunities within existing relationships.

Key Responsibilities:

- Own and lead key client accounts with full responsibility for relationship health, delivery quality, and revenue growth
- Deeply understand client business objectives and translate them into clear, actionable strategies and briefs
- Drive account growth through proactive identification of upsell, cross-sell, and new opportunity areas
- Lead quarterly/annual planning, business reviews, and strategic discussions with clients
- Ensure seamless execution across projects - timelines, quality, and communication standards
- Act as the bridge between client expectations and internal teams (creative, content, media, tech)
- Bring clarity to briefs, align stakeholders, and ensure teams are set up for success
- Manage and resolve conflicts across teams while protecting both delivery and relationships
- Build, lead, and mentor a high-performing account management team
- Set clear goals, track performance,



and ensure accountability across team members
- Identify underperformance early and take corrective actions (coaching, restructuring, or escalation)
- Lead or contribute to pitches and new business opportunities within existing or new accounts
- Ensure strong storytelling, strategic thinking, and commercial viability in all proposals
- Establish and improve processes, tools, and systems for better tracking of projects, timelines, and account performance
- Monitor key campaign and account metrics to ensure effectiveness and continuous improvement

Qualifications

- 6 - 8+ years of experience in account management/client servicing (agency, digital, or integrated background preferred)
- Proven track record of managing large accounts and driving measurable growth
- Strong understanding of digital marketing, content, campaigns, and brand strategy
- Excellent communication, presentation, and client-facing skills
- Experience working with cross-functional teams (creative, media, strategy, tech)
- Demonstrated ability to handle high-pressure situations, complex stakeholders, and fast-paced environments
- Strong commercial acumen with experience in revenue ownership or target-driven roles
- Strong problem-solving and decision-making ability

Why this role?

- High ownership role with direct impact on client growth and business outcomes
- Opportunity to work on integrated solutions across creative, digital, and emerging AI-led capabilities
- Rapid-paced, high-learning environment with exposure to diverse brands and challenges
- Freedom to build, shape, and lead a team your way
- Close collaboration with leadership and visibility into business decisions

📌 Group Head - Account Management (Noida)
🏢 VibeTheory
📍 Noida