About the Role

Serve as the primary strategic contact for key clients.

Responsibilities

- Build and maintain solid client relationships.
- Identify and drive upsell and cross-sell opportunities.
- Lead review meetings, QBRs, and escalation management.
- Translate client objectives into integrated digital strategies.
- Oversee end-to-end campaign planning and execution.
- Ensure alignment across creative, media, and performance teams.
- Review and approve key deliverables before client sharing.
- Own account revenue, profitability, and forecasting.
- Monitor scope vs. burn and ensure timely billing.
- Support contract renewals and commercial discussions.
- Mentor and manage Account Managers and Executives.
- Drive team performance, productivity, and capability building.
- Ensure optimal resource allocation across accounts.
- Track campaign performance and business impact.
- Present data-backed insights and optimization recommendations.
- Maintain high standards of reporting accuracy and timeliness.
- Strengthen workflows and quality control processes.
- Ensure adherence to timelines, brand guidelines, and SLAs.
- Proactively flag risks and drive resolution.

📌 Group Account Manager - Creative (Navi Mumbai)
🏢 LS Digital Group
📍 Navi Mumbai