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As a Gold Loan Officer at DBS Bank, you will be responsible for managing a portfolio of gold loan customers, evaluating loan applications, and making loan decisions based on creditworthiness and collateral value. You will be tasked with providing excellent customer service, conducting financial assessments, and ensuring compliance with regulatory requirements. Additionally, you will be expected to promote and sell gold loan products to attract new customers and retain existing ones.

This role requires solid interpersonal and communication skills, a thorough understanding of financial products and services, and the ability to work effectively in a fast-paced environment. A successful candidate will have a proven track record in sales and customer service, as well as a solid understanding of lending practices and risk assessment.

- Assessing and analyzing customer eligibility for gold loans

- Explaining loan processes and terms to customers




- Providing excellent customer service and addressing inquiries or concerns
- Evaluating gold jewelry and determining loan value
- Completing loan applications accurately and efficiently
- Collaborating with team members and other departments to ensure seamless customer experience
- Developing and maintaining strong relationships with customers to drive business growth
- Adhering to bank policies and regulations to ensure compliance
- Monitoring loan repayments and assisting with collection efforts if needed
- Keeping updated on market trends and competitor offerings to provide competitive loan products.

Designation

Gold Loan Officer

Key Skills

Field Sales

Industry

Banking & Financial Services

Functional Area

Banking & Financial Services

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

📌 Gold Loan Officer (Bengaluru)
🏢 DBS Bank
📍 Bengaluru