General Manager - Sales

Key Responsibilities:

Sales Strategy & Revenue Growth

- Drive topline revenue growth across hotels through strategic sales interventions and account management.
- Identify new business opportunities, market segments, and revenue channels.
- Develop and implement sales plans aligned with organizational business goals.
- Monitor market trends, competitor activities, and customer dynamics.

Key Account Management

- Build and maintain relationships with key corporate accounts, travel partners, event planners, and business stakeholders.
- Support units in acquiring and retaining marquee accounts.
- Lead negotiations for major contracts and corporate tie-ups.

Unit Sales Collaboration

- Work closely with unit DOSMs and hotel leadership teams to drive sales performance.
- Provide strategic direction and support for sales planning, account deployment, and conversion strategies.
- Ensure effective coordination between unit sales teams and corporate commercial objectives.

Performance Management & Reviews

- Track sales performance metrics, business pace, and account productivity.
- Conduct regular reviews with hotel sales teams to monitor targets and action plans.
- Drive accountability and execution across the sales function.

Business Development

- Represent the organization at industry forums, networking platforms, and client engagements.




- Strengthen brand visibility and market positioning within the hospitality sector.
- Identify opportunities for cross-selling across business verticals.

Team Leadership & Capability Building

- Mentor and guide unit sales leaders for enhanced commercial effectiveness.
- Drive best practices, sales processes, and structured account management frameworks.
- Support talent development within the sales function.

Preferred Candidate Profile:

- Strong hospitality sales professional with prior experience as a Unit DOSM or NSO leader.
- Exposure to handling multiple markets/accounts and driving revenue performance.
- Robust understanding of hotel sales, corporate business, MICE, and account management.
- Commercially astute with strong relationship management and negotiation skills.
- Ability to influence and collaborate with cross-functional stakeholders.

Experience:

- 12–15+ years of relevant hospitality sales experience.
- Prior experience with reputed hospitality brands preferred.

Education: Graduate/Postgraduate in Hospitality Management, Sales, Marketing, or related field.

Key Competencies:

- Strategic Sales Orientation
- Relationship Management
- Revenue Focus
- Negotiation Skills
- Team Collaboration
- Market Intelligence
- Leadership & Influencing Skills

📌 General Manager - Sales (Mumbai)
🏢 K Raheja Corp
📍 Mumbai