Key Responsibilities
- Oversee day-to-day operations of the entire hotel.
- Lead and coordinate Front Office, Housekeeping, F&B;, Sales & Marketing, and other departments.
- Set and monitor revenue, occupancy, ADR and profitability targets.
- Develop strategies to increase room bookings, F&B; revenue, and overall business.
- Ensure excellent guest experience and service standards.
- Monitor departmental performance, staffing, productivity, and discipline.
- Handle important guest concerns and resolve operational issues effectively.
- Coordinate with HR for manpower planning, recruitment, training, and performance management.
- Monitor hotel expenses, inventory, procurement, and operational costs.
- Ensure compliance with hotel policies, safety standards, and applicable regulations.
- Prepare and review operational reports and present performance updates to management.
- Build relationships with corporate clients, travel partners, vendors,
and other business stakeholders.
Requirements
- 5+ years of experience in hotel operations, preferably in a managerial/GM role.
- Strong knowledge of hotel operations, sales, F&B;, housekeeping, and front office.
- Proven ability to lead and manage multiple departments.
- Strong business development and revenue-management understanding.
- Excellent communication, leadership, and problem-solving skills.
- Strong guest-handling and decision-making abilities.
- Ability to work in a fast-paced hotel setting.
Location: Mall Road, Kanpur Salary: As per experience and suitability To Apply: Send CV to
[email protected]
Contact: (phone hidden)
Pay: ₹30,000.00 - ₹50,000.00 per month
Work Location: In person
📌 General Manager (Kanpur)
🏢 Astrotel
📍 Kanpur