Job Title

Functional Business Analyst - eCommerce, BI AI Insights

Experience: 6-10 years

Employment Type: Full-time

Vadodara

Experience: 6-10 years

About the Role

We are seeking a Functional Business Analyst to bridge business, analytics, and data teams in an eCommerce environment. The role focuses on understanding business processes, defining reporting and insight needs, and ensuring data-driven decisions through BI dashboards and AI-powered analytics.

You ll play a key role in transforming raw data into meaningful business insights - working closely with business users, data engineers, and analysts across sales, operations, fulfillment, and marketing functions.

Key Responsibilities

- Business Functional Analysis
- Partner with eCommerce, supply chain, and marketing teams to gather business requirements for analytics, dashboards, and reporting.
- Document current processes, gaps, and opportunities for improvement.
- Translate business questions into data-driven requirements for the BI and Data teams.
- Define KPIs, performance metrics, and success criteria for each business function.
- Reporting BI Enablement
- Work with BI teams (Power BI, Tableau, or Superset) to design clear, actionable dashboards for business users.
- Validate reports for accuracy and relevance before rollout.
- Drive adoption of BI dashboards by explaining insights and value to non-technical users.
- Support stakeholders in using reports for sales tracking, inventory management, and campaign performance.

AI Insights Collaboration

- Collaborate with data science and AI teams on use cases like sales forecasting, demand prediction,



and anomaly detection.
- Translate AI-generated insights into business terms and actions (e.g., stock more of X in South region next week ).
- Support creation of automated summary insights or GPT-style business reports for management.

Stakeholder Management

- Act as the bridge between business, data, and technology teams.
- Run workshops, requirement sessions, and demos for business teams.
- Present analytical findings and recommendations to business leaders.
- Ensure alignment between business goals and technical deliverables.
- Process Improvement Documentation
- Maintain functional documentation, dashboards catalogue, and KPI glossary.
- Identify data gaps and work with teams to improve data capture at source systems (like ERP, CRM, OMS).
- Support UAT (User Acceptance Testing) and rollout of new dashboards or AI features.

Required Skills

- Strong understanding of eCommerce business processes - sales funnel, order lifecycle, returns, fulfilment, and pricing.
- Proven experience in business requirement gathering and documentation.
- Ability to interpret data and dashboards to derive business insights.
- Comfortable using BI tools (basic navigation and visualization understanding).
- Excellent communication and stakeholder engagement skills.
- Robust analytical thinking and problem-solving approach.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Functional Business Analyst - eCommerce, BI & AI Insights (Vadodara)
🏢 The Commerce Team Global
📍 Vadodara