We are looking for an experienced Lead / Full Stack Developer to own and drive the production support function for a business-critical enterprise platform. This is a hands-on role that combines production support, incident management, troubleshooting, and full-stack development.

Key Responsibilities

- Lead and coordinate resolution of P1/P2 production incidents.

- Investigate application issues using Azure Application Insights, logs, telemetry, and monitoring tools.

- Analyze business impact, technical risks, and define remediation plans.

- Work closely with Development, QA, Release Management, and Support teams during incident investigations and deployments.

- Communicate incident status, risks, and recovery plans to business stakeholders.

- Participate in stakeholder and client discussions for critical production issues.

- Perform root cause analysis and implement preventive measures.

- Develop and maintain support runbooks, operational procedures, and technical documentation.





- Implement full-stack enhancements to improve platform stability, supportability, and observability.

- Provide technical guidance and knowledge sharing within the support team.

Mandatory Skills

- 8+ years of experience in Software Development and Production Support.

- Strong expertise in C#, .NET, ASP.NET Core, and REST APIs.

- Hands-on experience with React, TypeScript, JavaScript, HTML, and CSS.

- Experience handling enterprise application production support and critical incidents.

- Robust troubleshooting skills using logs, telemetry, Application Insights, and monitoring tools.

- Experience working with Microsoft Azure services.

- Strong SQL knowledge and experience with relational databases.

- Working knowledge of NoSQL databases.

- Excellent analytical, communication, and stakeholder management skills.

- Ability to work independently in high-pressure production environments.

📌 Full Stack Developer (.NET + React) (Bengaluru)
🏢 Tech Mahindra
📍 Bengaluru