Front Office Manager

Company: BLR Brewing Co.

Location: Bengaluru

Employment Type: Full-time

Job Summary

BLR Brewing Co. is looking for an experienced and customer-focused Front Office Manager to oversee front-of-house operations and ensure a seamless, welcoming experience for every guest. The ideal candidate should have strong leadership, communication, and guest-handling skills with a good understanding of hospitality operations.

Key Responsibilities

- Manage day-to-day front office and guest relations operations.
- Lead and supervise the front office/host team.
- Ensure smooth guest seating, reservations, table allocation, and waiting-list management.
- Welcome and engage with guests while maintaining high service standards.
- Handle guest queries, feedback, and complaints professionally.
- Coordinate with the Restaurant, Bar, Kitchen, and Operations teams for smooth service.
- Monitor reservations and ensure accurate guest information and preferences are maintained.
- Manage peak-hour guest flow and ensure efficient table turnover.
- Train and mentor the front office team on service standards and guest handling.
- Maintain professional grooming and hospitality standards across the team.
- Prepare and monitor daily operational reports where required.




- Ensure company SOPs and service standards are consistently followed.

Requirements

- 2–5 years of experience in front office, guest relations, hostess management, or restaurant operations.
- Previous experience in a restaurant, bar, brewery, hotel, or premium hospitality environment is preferred.
- Strong communication and interpersonal skills.
- Excellent guest-handling and problem-solving abilities.
- Good leadership and team-management skills.
- Ability to work effectively in a rapid-paced hospitality environment.
- Professional appearance and positive attitude.
- Willingness to work flexible shifts, weekends, and holidays.

What We’re Looking For

- Guest-centric approach with a strong service mindset.
- Confident and polished communication.
- Strong organizational and multitasking skills.
- Ability to handle high-volume operations calmly and efficiently.
- A proactive team player with excellent attention to detail.

Interested candidates can share their CV at: [email protected]

Note: Candidates must be available for a face-to-face interview in Bengaluru and are requested to apply only if they can attend the interview in person.

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Front Office Manager (Bengaluru)
🏢 BLR BREWING
📍 Bengaluru