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Join the Boots2suits Consultancy team as a Full Time Front Office Executive on Erekrut, specializing in Front Office Executive in the Healthcare industry. We are seeking talented individuals with a passion for Healthcare Management and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Position: Front Office Executive

Annual budget: 2 LPA.

Location - Mulund.

Qualification: Graduate (Healthcare experience preferred)

Timings:

- No night shifts, shift timings may be either 8 am – 4pm, 10 am – 6 pm, or 1 – 9 pm.
- Mondays – Saturdays

Organisation:

The organisation (confidential) is a brainchild of 4 cancer treating consultants built with an intention to provide quality and affordable cancer care. The organisation offers best in class and the most updated medical interventions at the hands of highly qualified doctors in cancer treatments and related services, using a State-of-the-Art facility coupled with Seamless Healthcare Value-Added Services for patients.

Role Summary:

As the Front Office Executive, you will be responsible for receiving and greeting the patients and visitors. Attend phone calls, answer inquiries, and assist patients in filling up documents. Ensure availability of treatment needed for the patient and file and retrieve patient records.

Major Duties and Responsibilities:

- Patient Experience:
- Should be responsible for receiving and greeting the patients and visitors. Attend phone calls, answer inquiries, and assist patients in filling up documents.
- Make appropriate and timely scheduled appointments of patients with correct doctors. The staff must have time management skills, as patients don’t like to wait unnecessarily for doctor’s consultation.




- Reaching out to patients about their appointments and doing regular follow-up phone calls. This is a very significant gesture that makes the organisation stand out in terms of reputation.
- Assist with admissions/treatment as per agreed protocols.
- Perform all duties within HIPAA regulations.

- Financial Impact:

- Ensure that all patients referred by the medical oncologist for financial counselling are properly explained about the financial charges for relevant procedures
- Keep proper track of patients who take financial counselling as to get them to take treatment
- Ensure 100% accuracy of collected cash

- Miscellaneous:

- Maintaining patient records, handling billing/payment records, confidentiality, and maintaining financial records is one of the key responsibilities.
- Recording and collecting patient charges, controlling credit extended to patients, and filing/ collecting third-party claims.
- Complete accurate documentation (MRD paper) of patient visits.
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.

Qualifications and Skills:

- At least a HSC degree (Any specialization)
- At least Two years of experience as Front Office.
- Solid communicator
- Outstanding interpersonal skills

Designation

Front Office Executive

Key Skills

Appointment SchedulingAttention to DetailBilling Support & Cash HandlingCalendar ManagementCash HandlingCommunication SkillsCustomer ServiceDoctors CoordinationFinancial Counseling CoordinationFront Desk CoordinationFront Office Operations (Healthcare)Healthcare Documentation & Data AccuracyHIPAA Compliance & Patient ConfidentialityHospital Admissions & Registration SupportInquiry HandlingInterpersonal SkillInventory & Supplies MonitoringMedical Records Management (MRD)MultitaskingPatient Experience & Service Excellence

Industry

Healthcare

Functional Area

Healthcare Management

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

📌 Front Office Executive (Delhi)
🏢 Boots2suits Consultancy
📍 Delhi