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We are seeking a dedicated and detail-oriented Front Office Coordinator to join our healthcare center. The ideal candidate will be responsible for managing the front desk operations, ensuring smooth patient flow, and providing excellent customer service. This role requires strong organizational skills, the ability to multitask effectively, and a compassionate approach towards patient care.

1.

Patient

Reception and Registration

- Greet patients and visitors in a courteous and professional manner.
- Register new patients and update existing patient demographics in the system.
- Appointment Scheduling:
- Schedule patient appointments efficiently, considering physician availability and treatment room schedules.
- Confirm appointments and send reminders to patients via phone, email, or SMS.
- Patient Communication:
- Answer phone calls promptly and direct them appropriately.
- Respond to patient inquiries, resolve issues, and escalate complex matters to the appropriate personnel.
- Maintain transparent and effective communication with patients regarding appointment changes, test results, and follow-up care instructions.
- Administrative Support:
- Assist with medical records management,



including filing, retrieval, and maintaining confidentiality.
- Manage office supplies, inventory, and equipment maintenance.
- Coordinate with medical staff and other departments to ensure seamless patient care.

5.Billing and Invoicing:

- Generate invoices accurately and promptly for orders and deliveries.
- Ensure invoices are sent to customers in a timely manner.
- Resolve billing discrepancies and issues promptly.

6.Stock Management:

- Monitor stock levels and ensure adequate inventory at all times.
- Conduct regular stock counts and reconcile discrepancies.
- Coordinate with procurement and warehouse teams to replenish stock as needed.
- Quality Assurance and Compliance:
- Ensure compliance with healthcare regulations and organizational policies.
- Maintain cleanliness and organization of the front office area.

Designation

Front Office Coordinator

Key Skills

Appointment ManagementCommunication SkillsSelf Disciplined

Industry

Healthcare

Functional Area

Hospitals and Health Care

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Front Office Coordinator (Bengaluru)
🏢 Andtil Technologies
📍 Bengaluru