- Welcome guests warmly and ensure a smooth check-in and check-out process.

- Handle room reservations, cancellations, and modifications efficiently.

- Good communication and interpersonal skills.

- Basic computer knowledge and familiarity with hotel PMS software IDS.

- Ability to work in rotational shifts.

- Positive attitude with robust guest handling skills.

- Prior hotel experience preferred.

- Respond to guest inquiries, requests, and complaints in a professional manner.

- Maintain accurate guest records and update PMS software regularly.

- Coordinate with Housekeeping, F&B;, and Maintenance departments for guest requirements.

- Handle cash, card, and online payment transactions accurately.

- Answer telephone calls and provide correct information to guests.





- Ensure lobby and reception area are clean, organized, and presentable at all times.

- Upsell hotel rooms and services to maximize revenue opportunities.

- Assist guests with local information, transportation, and other support services.

- Prepare daily reports and maintain proper documentation.

- Follow hotel policies, SOPs, grooming, and service standards strictly.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits

- Food provided

Education

- Diploma (Preferred)

Experience

- Hotel: 3 years (Required)

Language

- English (Required)

Work Location: In person

📌 Front Office Associate (Amingaon)
🏢 SACHIKA HOTELS( A Unit of Shakuntala's Hospitality)
📍 Amingaon