Company Description Aaryam Hotel and Resorts is a hospitality brand focused on creating meaningful travel experiences across some of India’s most remarkable destinations, including Kanatal, Tirthan Valley, Ranthambore, Auli, and Chopta. Each property is designed to bring guests closer to nature, local culture, and the unique character of the destination.

Stays at Aaryam range from peaceful mountain retreats and forest walks to riverside escapes and wildlife experiences, all curated for travelers seeking memorable journeys. The team at Aaryam is driven by a passion for warm, genuine hospitality and seamless, thoughtful guest experiences. As Aaryam continues to grow into new locations, team members have the prospect to be part of a brand that values intentional travel and storytelling through its properties and guest interactions.

Role Description The Front Desk Representative role is a full-time, on-site position based at Aaryam Hotel and Resorts in Sawai Madhopur. This role involves welcoming guests upon arrival, managing check-in and check-out processes, and ensuring all front desk operations run smoothly and efficiently.

The Front Desk

Representative will handle reservations, respond to phone and in-person inquiries, provide information about rooms, services, and local attractions, and coordinate with housekeeping and other departments to meet guest needs. Daily responsibilities include maintaining accurate guest records, processing payments,



addressing guest concerns promptly and professionally, and upholding Aaryam’s standards of warm and attentive hospitality. The role also requires maintaining a clean and organized reception area and supporting the overall guest experience with a positive and service-focused attitude.

Qualifications

- Candidates should possess strong Customer Service and Communication skills to interact effectively with guests and team members.
- Candidates should possess Phone Etiquette and Receptionist Duties skills to manage calls, greet guests, and handle front desk operations professionally.
- Candidates should possess Reservations skills to accurately manage bookings, cancellations, and room assignments.
- Candidates should possess basic computer literacy and familiarity with hotel management or reservation systems.
- Candidates should possess the ability to stay calm under pressure, handle multiple tasks, and resolve guest issues efficiently.
- Candidates should possess good spoken and written English; knowledge of Hindi and other regional languages is an advantage.
- Candidates should possess a customer-centric mindset, professional appearance, and a willingness to work flexible hours, including weekends and holidays.
- Previous experience in front desk, hospitality, or hotel operations is preferred, and a diploma or degree in hospitality or a related field is beneficial.

📌 Front Desk Representative hotel industry (Sawai Madhopur)
🏢 Aaryam
📍 Sawai Madhopur