Floor Management Executive

Company: Dental World Super Speciality Clinics Private Limited

Location: Kolkata

Employment Type: Full-Time

We are looking for a Floor Management Executive to manage the overall patient journey and ensure smooth coordination between patients, doctors and the clinic team.

Key Responsibilities

- Manage the clinic floor and ensure smooth patient movement and coordination.
- Act as the primary liaison between doctors and patients.
- Coordinate consultations, treatment appointments and follow-ups.
- Handle appointment booking, confirmation and rescheduling.
- Follow up with patients regarding pending treatments and appointments.
- Monitor patient waiting time and resolve routine operational issues.
- Collect genuine Google Reviews and patient feedback.
- Coordinate with doctors, dental assistants, front desk and other departments.




- Maintain accurate patient follow-up and appointment records.
- Escalate patient complaints and clinical matters to the appropriate authority.

Candidate Profile
- Graduate in any discipline.
- Excellent communication and interpersonal skills.
- Strong follow-up and coordination abilities.
- Patient-friendly and professional approach.
- Positive organisational and problem-solving skills.
- Basic computer proficiency.
- Experience in hospital/clinic operations, healthcare, hospitality, patient coordination or customer service will be preferred.

Key Skills: Patient Management | Floor Management | Appointment Scheduling | Patient Follow-up | Doctor Coordination | Customer Service | Google Reviews | Healthcare Operations

📌 Floor Manager (Kolkata)
🏢 Dental World Super Speciality Clinics
📍 Kolkata