We are looking for a Field Support Engineer to handle printer installation, servicing, maintenance, and troubleshooting at customer locations.
Roles & Responsibilities
- Visit customer locations for printer installation and service support.
- Troubleshoot and resolve printer hardware and technical issues.
- Perform preventive maintenance and breakdown support.
- Handle installation, configuration, and replacement of printer components.
- Troubleshoot LaserJet, Inkjet, MFP, and related printer issues.
- Coordinate with customers and provide timely technical support.
- Maintain service reports and update job status.
- Handle spare parts and ensure proper replacement of defective components.
Candidate Requirements
- Diploma / ITI / Any Graduate with relevant technical experience.
- 13 years of experience in printer service, maintenance, or field technical support.
- Experienced in printer hardware and troubleshooting.
- Experience with printers will be preferred.
- Valuable communication and customer-handling skills.
- Two-wheeler is mandatory.
- Valid driving licence is mandatory.
- Willingness to travel to customer locations within Cochin/Kochi.
Salary & Benefits
- 24,000 per month NTH
- Fuel allowance will be provided.
📌 Field Support Engineer (Kochi)
🏢 TVS Electronics
📍 Kochi
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