Role Overview

nWe are looking for a highly organized and detail-oriented Fashion Operations & Customer Experience Executive to manage day-to-day operations, order processing, warehouse coordination, product authentication support, quality checks, and customer follow-ups.

nKey Responsibilities

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- Respond to customer inquiries across WhatsApp and other communication channels.
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- Assist customers throughout the purchase journey.
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- Share product images, videos, and details with prospective buyers.
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- Handle shipping coordination, pre-label instructions, and delivery updates.
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- Coordinate with logistics partners for pickups and deliveries.
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- Verify product authenticity and maintain authentication records.
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- Conduct quality checks on incoming inventory.
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- Ensure products are stored safely and systematically.
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- Manage product inflow and outflow processes.
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- Capture product photos and videos when required.
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nRequirements

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- 0–2 years of experience in operations, logistics, warehouse management, or e-commerce.
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- Robust organizational and communication skills.
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- Attention to detail and ability to multitask.
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- Startup mindset with high ownership and accountability.
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📌 Fashion Operations & Customer Executive (Bengaluru)
🏢 Ziniosa
📍 Bengaluru