Sales Manager – Export Sales

Department: Export Sales

Job Type: Full-Time

Location: Ludhiana, Punjab, India

Experience: 3–7 Years in Export Sales / International B2B Sales

Reporting To: Director / Head of Sales

About the Role

We are looking for an experienced and result-oriented Sales Manager – Export Sales to drive international business development and expand our customer base across global markets.

The ideal candidate will be responsible for identifying new international buyers, developing distributor/importer networks, managing existing customers, generating sales enquiries, negotiating commercial terms, and converting opportunities into confirmed export orders.

The candidate should have strong communication and negotiation skills, a commercial mindset, and a good understanding of international B2B sales and export processes.

Key Responsibilities

1. International Business Development

- Identify and develop new markets, importers, distributors, wholesalers and dealers across international markets.
- Generate new business through market research, online platforms, references, exhibitions, trade databases and direct outreach.
- Develop and maintain a robust pipeline of prospective international customers.
- Conduct regular follow-ups with prospective buyers and convert enquiries into orders.
- Develop long-term relationships with international customers and distributors.

2. Export Sales & Revenue

- Achieve assigned monthly, quarterly and annual export sales targets.
- Handle the complete sales cycle from lead generation to order confirmation.
- Prepare and negotiate quotations, pricing, payment terms and commercial conditions.
- Monitor sales pipelines, pending enquiries and order conversions.
- Identify opportunities for increasing sales with existing customers through new products and markets.

3. Customer & Distributor Management

- Maintain regular communication with existing international customers.
- Understand customer requirements and recommend suitable products.
- Develop distributors, agents and channel partners in recent territories.
- Resolve customer queries and coordinate internally to ensure timely resolution.




- Maintain strong post-sales relationships to encourage repeat business.

4. Market Research

- Research international markets, competitors, pricing, demand and customer requirements.
- Identify high-potential countries, cities and customer segments for the company's products.
- Monitor market trends and provide actionable feedback to management.
- Study competitor products, pricing and positioning.

5. Export Coordination

- Coordinate with internal teams including production, purchase, accounts, logistics and documentation for smooth execution of export orders.
- Ensure accurate communication of customer requirements and specifications.
- Follow up on production schedules, dispatches and shipping documentation.
- Coordinate with customers regarding shipment schedules and documentation requirements.
- Ensure smooth handover of confirmed orders to the operations/export documentation team.

6. Sales Reporting & CRM

- Maintain accurate records of leads, enquiries, quotations, customers and orders.
- Update CRM / sales databases regularly.
- Prepare weekly and monthly sales reports.
- Track country-wise and customer-wise sales performance.
- Maintain a structured follow-up system for all active prospects.

Required Skills & Qualifications
- Bachelor's degree in Business Administration, International Business, Marketing, Commerce or a related field.
- 3–7 years of experience in export sales / international B2B sales.
- Strong understanding of international markets and export business.
- Excellent written and verbal communication skills in English.
- Strong negotiation, presentation and relationship-management skills.
- Ability to communicate professionally with international buyers.
- Good knowledge of MS Excel, Word, PowerPoint and CRM systems.
- Strong follow-up and sales-conversion abilities.




- Willingness to travel internationally for customer meetings, exhibitions and market development.

Preferred Experience Candidates with experience in any of the following sectors will be preferred:
- Bicycle & Bicycle Components
- Auto Parts / Automotive Components
- Engineering Products
- Industrial Products
- Hardware / Mechanical Products
- General Trading
- Other B2B export-oriented industries

Experience handling markets in Africa, Middle East, Europe, Latin America or other emerging international markets will be an added advantage.

Key Performance Indicators (KPIs)

- Monthly and annual export sales achievement
- New customers acquired
- New markets developed
- Enquiries generated and converted
- Customer retention and repeat orders
- Distributor / dealer network development
- Sales pipeline value
- Enquiry-to-order conversion ratio
- Gross margin / contribution
- Collection and payment follow-up

Candidate Profile We are looking for someone who is:
- Sales-driven and target-oriented
- Proactive in finding and approaching new customers
- Confident in dealing with international buyers
- Strong in negotiation and commercial discussions
- Persistent with follow-ups
- Comfortable working independently and taking ownership
- Willing to travel and develop new markets
- Capable of building long-term customer relationships
- Comfortable working in a fast-paced export environment

What We Offer
- Competitive salary with performance-based incentives
- Opportunity to work with international customers and markets
- International travel opportunities based on business requirements
- Exposure to global B2B sales and business development
- Growth opportunities within the export sales organization
- Performance-oriented work environment

To Apply: Interested candidates may share their updated CV along with current salary, expected salary and notice period at [email protected]

Pay: ₹30,000.00 - ₹100,000.00 per month

Benefits

- Cell phone reimbursement

Language:
- French (Preferred)
- English (Required)

Willingness to travel:
- 25% (Required)

Work Location: In person

📌 Export Sales Manager (Ludhiana)
🏢 UNICROSS GLOBAL PRIVATE
📍 Ludhiana