Export Manager – International Business

PSG International Stone | Natural Stone – Granite & Marble Export

Location : Bengaluru, India

Employment Type : Full-Time | On-Site

Experience : 5–10 Years

Reporting To : Director / Founder

About PSG International StonePSG International Stone is engaged in the export of premium Indian granite and marble to international markets. We are looking for an experienced and result-oriented Export Manager to lead international sales, develop overseas markets, acquire new customers, and manage the complete export business cycle.

The ideal candidate should have strong experience in natural stone exports, preferably granite and marble, with an established understanding of international B2B customers, distributors, importers, fabricators, architects, contractors and stone companies.

- International Sales & Business Development• Develop and execute international sales strategies for granite and marble.
- Identify and acquire new overseas customers, importers, distributors and dealers.
- Develop relationships with international fabricators, wholesalers, retailers, contractors, architects and stone companies.
- Generate leads through LinkedIn, email marketing, trade portals, exhibitions, references and direct prospecting.
- Handle international enquiries from initial discussion to order closure.
- Prepare quotations and negotiate pricing, MOQ, payment terms, delivery schedules and commercial terms.
- Achieve monthly, quarterly and annual export sales targets.
- Build a strong and continuously growing international sales pipeline.
- International Market Development• Identify high-potential countries and develop market-entry strategies.
- Conduct market research on competitors, pricing, customer preferences and product demand.
- Develop country-wise customer databases and sales plans.
- Identify new granite and marble varieties based on international market demand.
- Explore opportunities for slabs, tiles, cut-to-size products and other natural stone products.
- Develop distributors and strategic business partners in target markets.
- Customer & Key Account Management• Maintain strong relationships with existing international customers.
- Increase repeat orders and customer lifetime value.
- Understand customer requirements and recommend suitable products.
- Handle customer complaints and coordinate with internal teams for timely resolution.
- Ensure excellent communication and customer service throughout the order cycle.
- Follow up on outstanding payments and coordinate with Finance for timely realization.
- Export Order Management

• Manage the complete export order cycle: Enquiry ® Quotation ® Negotiation ® Proforma Invoice ® Payment ® Production ® Quality Inspection ® Packing ® Container Stuffing ® Shipment ® Documentation ® Payment Realization.

- Coordinate with Production, Purchase, Quality, Logistics, CHA/Freight Forwarders and Finance.
- Monitor production and dispatch timelines.
- Ensure orders are executed according to customer specifications.




- Monitor container bookings, stuffing, shipment schedules and delivery status.
- Ensure timely resolution of operational issues.
- Export Documentation & Compliance• Ensure accurate and timely coordination of Commercial Invoice, Packing List, Proforma Invoice, Shipping Bill, Bill of Lading, Certificate of Origin, insurance documents where applicable, inspection/quality certificates and buyer-specific documentation.
- Maintain practical knowledge of export procedures, Incoterms, international payment terms, customs processes and shipping documentation.
- Logistics & Freight Management• Coordinate with freight forwarders, shipping lines, CHA and transporters.
- Obtain and negotiate competitive freight rates.
- Monitor container availability and shipping schedules.
- Ensure proper packing, loading and container utilization.
- Minimize transit damage and logistics-related losses.
- Track ETD, ETA and shipment status.
- Monitor detention, demurrage and other avoidable logistics costs.
- Product Knowledge• Develop strong knowledge of Indian granite and marble varieties, colours and patterns, slabs and tiles, thickness/dimensions, polished/honed/flamed and other finishes, cut-to-size products, quality grades, packaging requirements and international customer specifications.
- Present product specifications and commercial propositions confidently to overseas buyers.
- International Travel & Trade Shows• Travel internationally for customer meetings and business development.
- Visit existing and potential customers.
- Attend international stone exhibitions and trade fairs.
- Conduct market visits to understand customer requirements and competition.
- Represent PSG International Stone professionally in international markets.
- International travel will be an important part of this role.
- Pricing & Commercial Management• Prepare market-specific pricing and quotations.
- Understand FOB, CIF and other applicable Incoterms.
- Negotiate commercially while protecting company margins.
- Monitor competitor pricing and market trends.
- Work closely with management on pricing strategy.
- Ensure each order meets agreed gross-margin requirements.
- MIS & Management Reporting• Prepare weekly and monthly reports covering export sales, new leads, enquiries, quotations, orders booked, conversion rate, customer-wise sales, country-wise sales, gross margin, outstanding payments, shipment status, new customers, sales pipeline and market-development activities.

Key Performance Indicators (KPIs)• Export sales revenue
- New international customers acquired
- New countries/markets developed
- Number of active overseas accounts




- Monthly enquiry-to-order conversion
- Gross margin achieved
- Repeat order percentage
- Customer retention
- Payment collection efficiency
- Export shipment execution within committed timelines
- International sales pipeline value

Required Qualification & Experience• Bachelor's degree in Business Administration, Commerce, International Business, Marketing or related field.
- MBA/PGDM in International Business or Marketing will be an advantage.
- 5–10 years of experience in international sales/export business.
- Experience in granite, marble, natural stone, tiles, ceramics, quartz or building materials preferred.
- Proven experience in B2B international sales.
- Strong knowledge of export documentation, shipping, logistics and Incoterms.
- Experience handling international distributors/importers is preferred.
- Willingness to travel internationally.

Preferred Candidate Profile• Existing relationships with international stone buyers.
- Experience specifically in Indian granite and marble exports.
- Experience selling slabs, tiles, cut-to-size or other natural stone products.
- Existing customer network in USA, Canada, UK, Europe, Middle East, Australia and Southeast Asia.
- Experience participating in international stone exhibitions.
- Strong understanding of international pricing and commercial negotiations.
- Experience independently developing new international markets.

Key SkillsInternational Sales | Export Business Development | Natural Stone | Granite | Marble | B2B Sales | International Marketing | Distributor Development | Customer Acquisition | Key Account Management | Export Documentation | Incoterms | LC/TT | Shipping & Logistics | Pricing & Negotiation | Market Research | CRM | MIS

International Communication

Ideal CandidateWe are looking for a hands-on Export Manager who can independently generate international business, rather than someone whose role is limited to export documentation and shipment coordination.

- Sales-driven and target-oriented
- Strong in international communication
- Excellent at negotiation
- Strong in follow-up and relationship management
- Commercially sharp
- Comfortable travelling internationally
- Well connected within the natural stone/building-material industry
- Capable of developing new markets independently
- Comfortable working with targets and sales numbers
- Robust in coordination and execution
- Entrepreneurial and proactive in approach

CompensationCompetitive fixed salary + performance-linked incentives, based on experience, existing international network and demonstrated export-sales performance. International travel expenses: Company policy.

Why Join PSG International Stone?• Opportunity to build and lead international business growth.

- Direct interaction with overseas customers and distributors.
- International travel and market-development opportunities.
- Performance-linked growth and incentives.
- Opportunity to play a key role in expanding PSG International Stone's global presence.

📌 Export Manager – International Business (Bengaluru)
🏢 PSG International Stone
📍 Bengaluru