About the Role

We are looking for a young, energetic, and detail-oriented candidate to join our Sales & Marketing team as Executive / Trainee – Sales Operations.

The candidate will support the sales team in customer coordination, enquiry management, quotation preparation, order processing, CRM updating, sales MIS, documentation, and coordination with internal departments.

This is a suitable chance for freshers or candidates with up to 1 year of experience who are interested in building a career in Sales Operations, Sales Coordination, Customer Support.

Key Responsibilities

- Handle and coordinate customer enquiries received through email, phone, and other channels.
- Coordinate with the Sales Team for timely quotation preparation and submission.
- Prepare and maintain quotations, Proforma Invoices, Sales Orders, and other sales documents.
- Follow up with customers regarding quotations, orders, payments, and delivery requirements.
- Update and maintain customer and enquiry details in CRM/ERP systems.
- Ensure timely updating of leads, enquiries, follow-ups, opportunities, and sales activities in the CRM.
- Prepare Daily, Weekly, and Monthly Sales MIS and other reports as required by management.
- Maintain proper records of customer data, quotations, orders, and sales documentation.
- Coordinate with Sales, Production, Stores, Dispatch, Accounts, Finance,



and Logistics teams for smooth order execution.
- Track pending orders, delivery schedules, dispatch status, and customer requirements.
- Communicate with customers regarding order status, dispatch details, delivery timelines, and other requirements.
- Support the Sales Team in preparing customer presentations, reports, sales data, and business updates.
- Assist in maintaining customer master data, pricing information, agreements, and commercial documents.
- Handle basic customer queries and coordinate with the concerned department for complaints, replacement, warranty, and service-related issues.
- Follow up on pending quotations and help the sales team improve lead and enquiry conversion.
- Maintain proper documentation and ensure compliance with defined sales processes and SOPs.
- Provide administrative and operational support to the Sales Team as required.
- Perform any other sales coordination and operational activities assigned by the reporting manager.

Desired Candidate Profile

Qualification

- MBA/PGDM – Marketing, Sales, Business Management or equivalent preferred.
- BBA/B.Com/B.Tech/B.E./Bachelor's Degree in a relevant discipline.
- Freshers are welcome to apply.

Email Resume:[email protected] or Whatsup:(phone hidden) Working Location: 11E ,Udyog Kendra-1,Ecotech 3 Greater Noida, Khera Choganpur U.P.-201306

📌 Executive / Trainee – Sales Operations (Uttar Pradesh)
🏢 HoseXperts
📍 Uttar Pradesh