We are looking for an Executive PSU Bank BC Operations to support the onboarding, activation, training, and operational management of Business Correspondents (BCs) associated with PSU Banking projects.
Key Responsibilities
- Manage onboarding of PSU Bank Business Correspondents (BCs) as per defined processes and requirements.
- Provide technical and operational support to BCs for smooth functioning of banking and financial inclusion services.
- Monitor and regularly follow up with BCs for activation and delivery of SSS services.
- Track BC performance, activation status, service delivery, and resolve operational issues through timely coordination.
- Conduct/coordinate training and handholding of PSU BCs on banking services, applications, processes, and operational guidelines.
- Coordinate with PSU Bank, internal teams, and BCs for resolution of operational and technical issues.
- Maintain required MIS, reports, and documentation related to BC onboarding, activation,
training, and service delivery.
- Ensure adherence to applicable banking, operational, and financial inclusion processes.
Qualification
- Graduation in BCA / B.E. / B.Tech / B.Sc. (IT) / equivalent from a recognized institution.
- Candidates with relevant experience in Banking Operations, BC Management, or Financial Inclusion Services will be preferred.
Experience
- Minimum 2 years of relevant experience in:
- Banking Operations
- Business Correspondent (BC) Management
- Financial Inclusion Services
- Banking/Fintech field operations
- Technical/operational support to banking agents or BCs
Key Skills
- BC/Banking Operations Management
- Financial Inclusion Services
- Technical & Operational Support
- Stakeholder Coordination
- Training & Handholding
- MIS & Reporting
- Follow-up and Field Coordination
- Valuable communication and interpersonal skills
- Basic understanding of banking technology/applications
📌 Executive PSU Bank BC Operations (Raipur)
🏢 Common Service Centres (CSC)
📍 Raipur
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