Job Title: Engineer – IT Infra – Network

Location: Cochin

Main Responsibilities:

· Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos) - Interfaces, Routing, NATing, Policies, VPN - SSL, Site to Site, UTM features - Webfilter, Application Filter, IPS.

· Experiences in Installing, Configuring and troubleshooting switches - Vlan, Trunking, Vlan Interfaces, Routing, DHCP, Port security, Spanning tree

· Understanding about different type of internet connectivity and configurations

· Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and SolarWinds

· Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.

· Suggest improvements to network performance, capacity, and scalability.

· Knowledge of public, private, and hybrid cloud computing networks and security such as Microsoft (Azure), Amazon (AWS) environments

· IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)

· Experiences in installing, Configuring and troubleshooting wireless access point and controllers.

· Document network configurations,



procedures, and best practices to ensure consistency and compliance with industry standards.

General Responsibilities:

· Maintain and update configuration documents.

· Maintain assets and software license / subscriptions.

· Vendor co-ordination and support

· Maintain SLAs and do timely escalations.

· Report all incident/service/change requests in helpdesk tool.

Provide after hour support in case of emergencies and occasional weekend maintenance.

Qualification:

· Graduate or above

· 2-4 years of total experience

· CompTIA A+, N+(Optional)

· CCNA Certification (Optional)

FortiGate NSE

Skills:

· Excellent troubleshooting skills

· Proven experience as Network administrator technician or similar role

· Exceptional organizing and time-management skills

· Very positive communication abilities

· Routing, Switching, Firewall & Wireless network management.

· Reporting

Application Question(s)

- How many years of Experience? ( 2-4yrs)
- What is your Current CTC?
- What is your Expected CTC?

Work Location: In person

📌 Engineer – IT Infra – Network (Kochi)
🏢 Soffit Infrastructure Services
📍 Kochi