About Groot Technology Solutions

Groot Technology Solutions (GTS) is a Kolkata-based e-commerce marketplace management agency helping brands grow their online business across leading marketplaces such as Amazon, Myntra, Flipkart, Nykaa and Quick Commerce platforms.

We work with multiple brands across different categories and provide end-to-end marketplace support, including account management, catalogue operations, inventory planning, FBA, reporting, advertising coordination, account health and operational issue resolution.

We are looking for an experienced Marketplace Account Manager / E-commerce Executive who can independently handle multiple client accounts and take complete ownership of day-to-day marketplace operations.

Key Responsibilities

- Independently manage multiple client accounts across Amazon, Myntra, Flipkart & Nykaa
- Amazon FBA shipment creation, inventory planning and stock replenishment
- Prepare and analyse Sales, Returns & Cancellation Reports
- Prepare Payment & Reconciliation Reports and identify discrepancies
- Manage Myntra SJIT & M-Now shipments
- Monitor inventory, orders, returns and account performance
- Handle marketplace payment, reimbursement and reconciliation issues
- Raise support cases/tickets and follow up until resolution
- Resolve account-related and operational issues across marketplaces
- Maintain accurate MIS reports and client trackers
- Coordinate with clients for inventory, pricing, catalogue and operational requirements
- Ensure assigned tasks are completed accurately and within timelines
- Take complete ownership and accountability for assigned client accounts.

Must-Have Skills

- 2+ years of hands-on marketplace management experience
- Solid knowledge of Amazon Seller Central




- Hands-on experience with Amazon FBA creation & planning
- Experience working with Myntra Partner Portal
- Understanding of Myntra SJIT / M-Now operations
- Knowledge of Flipkart Seller Hub / Nykaa Seller Portal will be preferred
- Experience preparing Sales, Return, Payment & Reconciliation Reports
- Strong Microsoft Excel skills – VLOOKUP/XLOOKUP, Pivot Tables, SUMIF/SUMIFS, data filtering and analysis
- Ability to independently troubleshoot marketplace issues
- Good communication and client-handling skills
- Strong attention to detail and ability to manage multiple accounts simultaneously

Who Should Apply? We are specifically looking for candidates who have previously worked with an e-commerce agency, D2C brand or marketplace management company.

You should be comfortable logging into marketplace seller panels and independently handling actual operational work.

This position is NOT suitable for freshers or candidates with only theoretical/digital marketing knowledge.

Candidates who can join immediately or within a short notice period will be preferred.

While Applying, Please Mention

- Total e-commerce experience
- Marketplaces personally handled
- Amazon FBA experience
- Myntra SJIT/M-Now experience
- Payment/Reconciliation experience
- Current Salary
- Expected Salary
- Notice Period
- Current Location

Additional Note We warmly encourage applications from married women professionals also who are looking to restart or continue their careers in a supportive and growth-oriented work environment. All applications will be evaluated based on skills, experience and role suitability.

Pay: ₹20,000.00 - ₹35,000.00 per month

Experience

- Marketplace Management: 3 years (Required)

Work Location: In person

📌 E-commerce Marketplace Account Manager (Kolkata)
🏢 Groot Technology Solutions
📍 Kolkata