01 Oct
|
Fluvium
|
Bengaluru
Location: HSR Layout, Bengaluru (Work from Office)
Employment Type: Full-Time
About Fluvium
Fluvium is a premium combat sports and performance lifestyle brand focused on designing and manufacturing high-quality training equipment, apparel and accessories.
We’re a young, ambitious company with a long-term vision of becoming one of India’s leading performance brands. As we grow, we’re looking for someone who wants to take ownership, build systems and play a key role in scaling the business.
If you’re excited about solving problems, improving operations and helping build a brand from the ground up, we’d love to hear from you.
Role Overview
As the E-commerce & Business Operations Manager , you will be responsible for managing and improving Fluvium’s day-to-day business operations across e-commerce, inventory, customer experience and growth initiatives.
This is a high-ownership role where you’ll work directly with the founder and have the opportunity to shape how the business operates as it scales.
Key Responsibilities E-commerce Management
- Manage and optimise our Ecommerce store.
- Oversee marketplace operations (Amazon, Flipkart and other platforms).
- Maintain accurate product listings, pricing and inventory.
- Monitor website performance and identify opportunities to improve conversion.
Business Operations
- Manage inventory planning and stock replenishment.
- Coordinate with suppliers, manufacturers and logistics partners.
- Ensure timely order fulfilment and smooth operational workflows.
- Build and improve SOPs across the business.
Growth & Marketing Coordination
- Coordinate with digital marketing agencies.
- Work with content creators, athletes and influencers.
- Support product launches and promotional campaigns.
- Coordinate email and WhatsApp marketing initiatives.
Customer Experience
- Ensure excellent customer support and communication.
- Manage returns and warranty processes.
- Monitor customer feedback and implement improvements.
Analytics & Reporting Own the weekly business dashboard and track key metrics including:
- Revenue
- Orders
- Conversion Rate
- Average Order Value (AOV)
- Return Rate
- Customer Acquisition Cost (CAC)
- ROAS
- Inventory Health
- Best Selling Products
- Slow Moving Inventory
We value people who don’t just report problems—but bring solutions.
Who We’re Looking For
We’re looking for someone who enjoys building businesses, not just managing tasks.
Requirements
- 2–5 years of experience in E-commerce, D2C or Consumer Brands.
- Experience with Shopify and/or marketplace management.
- Strong organisational and project management skills.
- Comfortable working with data and Excel/Google Sheets.
- Excellent communication skills.
- Ability to manage multiple priorities simultaneously.
- Self-driven, proactive and detail-oriented.
Bonus Points
- Experience in sports, fitness or lifestyle brands.
- Experience working in an early-stage startup.
- Familiarity with Meta Ads, Google Ads or performance marketing.
- Basic understanding of inventory planning and supply chain operations.
What You’ll Get
- Work directly with the founder.
- High ownership and autonomy from Day 1.
- Opportunity to build systems instead of simply following them.
- Exposure to every aspect of building a consumer brand.
- Performance-based incentives.
- Clear growth opportunities as the business scales.
Our Ideal Candidate We’re not looking for someone who waits for instructions.
We’re looking for someone who:
- Thinks like an owner.
- Takes initiative.
- Enjoys solving problems.
- Loves building processes.
- Is comfortable wearing multiple hats.
- Wants to grow alongside the company.
Compensation Competitive salary based on experience, along with performance-based incentives.
How to Apply
Please send us
- Your resume
- A brief note on why you’d like to join Fluvium
- Links to any brands or projects you’ve worked on (if applicable)
- If you’re passionate about building businesses and want to be part of an exciting growth journey, we’d love to hear from you.
📌 E-commerce & Growth Manager (Bengaluru)
🏢 Fluvium
📍 Bengaluru