01 Oct
|
SURYA INTERNATIONAL
|
Bhubaneswar
01 Oct
SURYA INTERNATIONAL
Bhubaneswar
About the Role
Surya International Enterprise Ltd. is looking for a detail-oriented and result-driven E-Commerce Executive to manage and grow the company's online sales channels. The candidate will be responsible for handling product listings, order management, inventory coordination, marketplace operations, and online sales performance across various e-commerce platforms.
Key Responsibilities
- Manage and maintain product listings on platforms such as Amazon, Flipkart, IndiaMART, and the company website.
- Create, update, and optimize product titles, descriptions, images, specifications, and pricing.
- Monitor inventory levels and coordinate with the warehouse team to ensure stock availability.
- Process and track customer orders, returns, refunds, and exchanges.
- Monitor marketplace performance, sales trends, and customer feedback.
- Execute promotional campaigns, discounts, and marketplace advertisements.
- Improve product visibility through marketplace SEO and keyword optimization.
- Coordinate with marketing, sales, and logistics teams for smooth operations.
- Resolve customer queries and ensure a positive customer experience.
- Prepare daily, weekly, and monthly sales and performance reports.
- Track competitor activities, pricing strategies, and market trends.
- Ensure compliance with marketplace policies and guidelines.
Required Skills
- Knowledge of Amazon, Flipkart, IndiaMART, and other e-commerce platforms.
- Understanding of product listing management and marketplace operations.
- Basic knowledge of digital marketing and online promotions.
- Proficiency in MS Excel and reporting tools.
- Solid analytical, organizational, and communication skills.
- Ability to manage multiple tasks and meet deadlines.
- Knowledge of marketplace SEO and product optimization is preferred.
Qualifications
- Bachelor's degree in Marketing, Business Administration, Commerce, or a related field.
- 1–3 years of experience in E-Commerce, Online Marketplace Management, or Digital Sales.
- Experience in handling online sales of electrical, solar, or consumer products will be an advantage.
Key Performance Indicators (KPIs)
- Online sales growth across marketplaces.
- Product listing accuracy and optimization.
- Order fulfillment and customer satisfaction rates.
- Inventory accuracy and stock availability.
- Return and cancellation rate management.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 E-Commerce Executive (Bhubaneswar)
🏢 SURYA INTERNATIONAL
📍 Bhubaneswar