DYNAMICS 365 & SOCIAL MEDIA INTEGRATION

Role: Dynamics 365 CRM / Integration Consultant

Engagement: Contract

Work Mode: Remote

5 years relevant exp.

Project Overview

We are looking for a Dynamics 365 CRM / Integration resource who can support an initiative to integrate Microsoft Dynamics 365 CRM with social-media platforms and leverage social insights for customer segmentation, marketing and business reporting.

The resource should have practical experience with Dynamics 365, CRM integrations, APIs and data/reporting, along with an understanding of social media data and digital marketing use cases.

Key Responsibilities

- Integrate Dynamics 365 CRM with social media platforms to bring relevant social insights into CRM.
- Integrate and correlate social media data with CRM/customer-segmentation data.
- Support targeted marketing and customer-insight use cases.
- Develop dashboards and reports for marketing and social media insights.
- Design appropriate security and access controls so external marketing agencies do not receive unrestricted CRM access.
- Develop a quick POC / case study demonstrating the proposed Dynamics 365 and social media integration.
- Assess the current social media presence and provide inputs for a social media audit / SMO / digital-marketing recommendation.
- Work with the client's marketing team to understand business requirements and discuss further implementation.
- Document the integration approach, data flow, security model and POC outcomes.

Preferred Technical Experience

- Microsoft Dynamics 365 CRM
- Dynamics 365 Sales / Customer Service
- CRM integration with external platforms
- REST APIs / Web APIs




- Power Platform / Power Automate
- Azure integration services
- CRM data modelling and customer segmentation
- Dashboard/reporting tools, preferably Power BI
- CRM security, roles and controlled third-party access
- Experience working with social-media APIs / social listening platforms is preferred
- Understanding of SMO / digital marketing analytics is an advantage

Please provide below details ASAP:
- Full name as per PAN CARD :
- Contact Number:
- Total Experience:
- Relevant Experience:
- Current CTC:
- Expected CTC (in INR):
- Current Location:
- Official Notice Period:
- Currently working as Perm or C2H?
- Any Interviews/Offer in pipeline:
- Having all documents previous organization (Offer Letter, pay slips, Bank statements, Relieving letter? :(Y/N)
- DOB (DD/MM/YYYY):

Company Profile (Tekskills): Tekskills is a leading IT company which offers cost effective and quality software solutions and consultancy services. Our service portfolio includes on site project management, IT Infra services, onsite consultancy, Off-shore IT & ITES services, product and application development. Tekskills is an ISO: 9001 certified company and CMM Level 3 certified company.

Tekskills headquarters in Recent Jersey along with the state of the art off-shore development center in Hyderabad, India. Having around 400+ consultants across US working with our premier partners like EMC2 Data domain and Cisco globally, our clientele includes some of the fortune 500 companies like Pfizer, Citi, JP Morgan Chase and AT&T;, etc.

Please forward your resumes to [email protected] or call me at : 040-67285639

📌 Dynamics 365 Functional Consultant (Bengaluru)
🏢 Tekskills
📍 Bengaluru