Job Title: Document Specialist

Job Level: L1

Team: ARC Reporting

Division: ARC Services

Location: RAP

Band: Individual Contributor

Position Description: Analyze and understand the client instructions in creating the document in an online content & style management platform. Provide high quality, real-time assistance to clients in support of their projects. Additionally, provide support to the leads and the team in completing projects on time with positive quality.

Essential Qualifications: Graduate (Preferably in Commerce & Accountancy)

Technical Qualifications: Proficiency in typing and MS-Office

Experience: 0 to 1 year

Organization Structure: Report to Associate Client Manager (L5) / Client Manager (L6)

Work Schedule: Flexible to work in late evening, night and weekend shift

Description of Responsibility

Knowledge & Skills / Competencies

· Complete all assigned jobs as per committed time, in an accurate and client specific manner





· Raise any discrepancies in client supplied data with the Supervisor and Customer service team for appropriate client clarification

· Keep your supervisor proactively informed of any delay in delivering job over internal committed time

· Adhere to security and physical access procedures

· Check on daily basis for feedback and work processed as per target

· Ensure 100% compliance to set processes at all times

· Good typing skills and proficient in keyboard functionalities

· Knowledge of Accounting concepts is an added advantage

· Knowledge of MS Office Suite - Word, Excel is required

· Good grammar, comprehension and written communication skills

· Adaptability / Flexibility

· Understanding of Customer requirements

📌 Document Specialist (Chennai)
🏢 RRD GO Creative
📍 Chennai