Digital Project Lead

Domnic Lewis has been mandated to hire for Digital Project Lead

Function: Omnichannel / Digital Marketing

Location: Mumbai

Employment Type: Full-time

Reporting To: Digital Marketing Head

Role Summary The Digital Project Lead drives the end-to-end execution of digital marketing initiatives across diverse brands and platforms. You will be the central point of coordination, managing timelines, stakeholders, and deliverables for complex digital campaigns and customer-journey programs to ensure seamless, compliant delivery.

Key Responsibilities

- End-to-End Execution: Lead the rollout of websites, microsites, email campaigns, CRM journeys, webinars, and integrated digital programs.
- Journey Management: Support the implementation of multi-touchpoint customer/consumer journeys to enhance brand engagement.
- Stakeholder Orchestration: Act as the primary bridge between internal teams (Marketing, Compliance, IT, Analytics) and external creative/technical agencies.
- Project Governance: Maintain rigorous project plans, trackers, and status reports to ensure transparency and accountability.
- Compliance & Process: Ensure all digital assets and workflows adhere to internal processes, legal approvals, and governance standards.
- Risk Mitigation: Proactively identify project dependencies, delivery gaps, and potential risks to keep launches on track.

Must-Have Skills & Experience





- Proven Track Record: 3–5 years of experience in digital project management or digital marketing operations.
- Digital Fluency: Hands-on experience managing diverse digital projects (Web, CRM, Email, and Performance Campaigns).
- Journey Expertise: Experience executing multi-step, multi-channel consumer journeys and lifecycle initiatives (loyalty, onboarding, education).
- Technical Savvy: Functional knowledge of CMS, CRM, and marketing automation platforms.
- Tool Proficiency: High expertise in project tracking software (Excel, Smartsheet, Jira, Asana, etc.).
- Soft Skills: Exceptional organizational ability and transparent communication for managing diverse stakeholder groups.

Preferred Qualifications

- Industry Experience: Prior exposure to Pharma, or highly regulated consumer sectors.
- Regulatory Knowledge: Experience navigating compliance-heavy environments and approval workflows.

Education

- Bachelor’s degree in Marketing, Business, Communications, or a related field.

Success Indicators

- Punctuality: On-time delivery of all digital initiatives and milestones.
- Precision: High-quality project documentation and real-time tracking.
- Collaboration: Smooth coordination across agencies and cross-functional teams.
- Efficiency: Minimal delivery escalations or project rework.

📌 Digital Project Lead (Mumbai)
🏢 Servier Pharmaceuticals
📍 Mumbai