- Experience in production support, SRE, or BizOps roles.
- Exposure to managing incidents and supporting distributed systems.
- Experience in payments ecosystem will be preferred.
- Knowledge of monitoring and alerting tools like Splunk, Dynatrace, Blaze meter.
- Knowledge of automation and DevOps practices. Demonstrated ability to design end to end CI/CD flows that deliver high quality software to production with minimal manual intervention — including centralized configuration and unified pipelines across environments.
- Experience working in cross-functional and high-pressure environments.
- Ability to organize, multi-task and prioritise work based on current business needs.
- Possesses robust verbal and written communication skills.
- Strong relationship skills, collaborative skills and stakeholder management skills.
- Experience in one or more scripting language is preferred.
- Interest in designing, analysing and troubleshooting large-scale distributed systems.
- Ability to work with little or no supervision.
Tech skills --
- Operating System – Unix [Commands and scripting]
- Database - Oracle or equivalent
- Devops -> Chef, Jenkins, Github or any equivalent tools
- Supporting a java-based application in virtualized env and basic knowledge of VMs, hypervisors etc
- Monitoring - Splunk, Dynatrace or equivalent
- Scripting -- Shell or python will be preferred but anything equivalent will do
- Experience of supporting production systems (preferably in finance) is mandatory