Job Summary

We are looking for a Desktop Support Engineer to provide technical support for desktops, laptops, printers, and other IT equipment. The candidate should have hands-on experience in troubleshooting hardware and software issues, installation and configuration of devices, and providing excellent customer support.

Key Responsibilities

- Provide technical support for desktops, laptops, printers, and other IT devices.

- Install, configure, and troubleshoot hardware and software issues.

- Handle operating system installation, configuration, and upgrades.

- Troubleshoot printer-related issues and ensure smooth functioning.

- Provide basic network support, including LAN, Wi-Fi, and IP configuration.

- Diagnose and resolve end-user technical issues within defined timelines.

- Perform preventive maintenance and hardware replacement when required.

- Maintain IT assets and update support tickets.





- Ensure excellent customer service and user satisfaction.

Required Skills & Qualifications

- 1-3 years of experience in Desktop Support or IT Support.

- Diploma, BCA, B.Sc (IT/CS), B.Tech, or any Graduate with relevant IT experience.

- Knowledge of Desktop and Laptop Support.

- Experience in Printer Installation & Troubleshooting.

- Hardware & Software Troubleshooting skills.

- Operating System Installation & Configuration (Windows).

- Basic Networking knowledge (LAN, Wi-Fi, IP Configuration).

- Strong problem-solving and troubleshooting skills.

- Valuable communication and interpersonal skills.

- Customer support and end-user handling experience.

Interested candidate can share their CVs at this email: [email protected] or whatsapp- (phone hidden)

📌 Desktop Support Engineer || Amod, Gujarat
🏢 Team Computers
📍 Amod