Role Overview:

An excellent Quality Assurance has eyes like a hawk and solid experience in quality control. The ideal candidate is a reliable and competent professional whose approval will be necessary for the continuation of a business life cycle. The goal is to assure the high quality of our operations and services aiming to the long-term success of our business. We're looking for people who have entrepreneurial mindset and like to wear many hats and work in a highly cooperative environment.

We are looking for a reliable Deputy Manager of Quality Assurance to ensure that all external and internal requirements are met before our product reaches our customers. He/She will be responsible for inspecting procedures and outputs and identifying mistakes or non-conformity issues.

Key Responsibilities:

- Ensure adherence to food safetyguidelines and hygiene protocols through regular auditing and monitoring.
- Food safety and Hygiene audits of all business line in region.
- Carrying out supplier audits on defined frequency.
- Drive continuous improvement in food safety processes and controls.
- Provide guidance and supervision to support quality and food safety programs.
- Produce reports regarding non-conformance of products, processes.
- Analysis of customer complaints with detail root cause analysis and corrective action.




- Establish product specifications and standards for Quality and food safety across BU.
- Upgrade system and standards of the business as per ISO and FSSAI requirements.
- Monitoring of Pest control and Water quality and effective coordination to be carried out with the service providers to ensure flawless services.
- Updating of the documents as per ISO 22000:2018 requirements to ensure audit compliance.
- Work with technology teams to seek automation opportunities and leverage technologies for QA function.
- Identify & implement new initiatives to improve Quality & Food safety systems in the company.

Requirements:

- Any graduate/B.Tech/M.Sc in Food science /Microbiology/life sciences.
- Minimum 4 yrs experience in QSR/Food/beverage/ industry with strong QA background.
- Demonstrateexpertise in quality assurance with in the food industry with a focus on ensuring product quality and safety.
- Proven track record in managing audits , ensuring compliance and leading to foster a culture of excellence and continuous improvement.
- Highly knowledgeable in food safety and quality standards, including HACCP, FSMS, FSSAI, and relevant regulations.
- Proficient in quality assurance principles, auditing procedures, and documentation practices.
- Skilled in problem-solving and communication to effectively address quality issues.

📌 Deputy Manager - Quality Assurance (Delhi)
🏢 Chai Point
📍 Delhi