Company Description DealerSetu is a unified platform designed to give automotive dealerships complete operational clarity across sales, delivery, and CRM. Instead of relying on multiple disconnected tools for leads, service, and reporting, DealerSetu consolidates essential workflows into one connected system. This approach removes manual gaps and scattered data, helping dealerships streamline processes and make better decisions.

The platform is focused on practical transformation, enabling teams to work efficiently and access everything they need in a single place. DealerSetu continues to evolve by closely collaborating with dealerships to understand real-world challenges and deliver impactful solutions.

Role Description The Dealership Domain Expert will serve as a subject matter specialist, helping shape and refine DealerSetu’s platform based on deep knowledge of dealership operations. This contract, remote role involves analyzing existing dealership workflows, identifying pain points, and translating them into clear product requirements and process improvements. Day-to-day tasks include collaborating with product managers and engineers, validating current features and workflows, and providing structured feedback to ensure the platform aligns with real dealership needs.

The role also includes creating domain documentation, participating in client discussions or demos as needed,



and supporting internal teams with insights on dealership best practices. The expert is expected to work independently, maintain organized communication, and be available for virtual meetings across time zones when required.

Qualifications

- Strong expertise in automotive dealership operations (sales, delivery, CRM, and service processes) and experience working in or closely with dealership environments.
- Ability to analyze workflows, map processes, and translate operational challenges into clear, actionable product or system requirements.
- Experience collaborating with cross-functional teams (product, engineering, customer success) and providing structured, data-informed feedback.
- Excellent communication skills, including clear written documentation, virtual presentation, and stakeholder management in a remote setting.
- Comfort with digital tools and platforms (CRM systems, DMS, analytics or reporting tools) and openness to learning new software quickly.
- Strong problem-solving, critical thinking, and attention to detail, with the ability to prioritize and manage multiple tasks as a contract professional.
- Relevant experience in automotive retail, dealership consulting, or product/domain roles; a bachelor’s degree in business, operations, or a related field is preferred but not required.

📌 Dealership Domain Expert (India)
🏢 DealerSetu
📍 India