Company Description

Aeren LPO is a global legal process offshoring provider serving law firms, corporate legal departments, and Fortune 500 companies across multiple continents. With over 20 years of experience and a team of more than 1,500 legal professionals, including hundreds of attorneys, the company combines deep legal expertise with advanced technology to address complex operational challenges. Core service areas include contract lifecycle management, eDiscovery, managed document review, cyber incident response, litigation support, data subject access requests, US immigration services, and offshore legal staffing.

Aeren LPO supports over 100 AmLaw firms and leading enterprises such as Booking.com, HP, Pepsi, and Yahoo, delivering accuracy, compliance, and scalability. Backed by ISO 9001:2015, ISO 27001:2022, and SOC 2 Type 2 certifications, and offices in Scottsdale (US), Chandigarh, and New Delhi (India), Aeren LPO is structured to handle high-stakes, security-sensitive legal work.

Team Lead – Data Breach Review

Location: IT Park, Chandigarh

Work Mode: Work from Office

Position: Team Lead – Data Breach Review

Openings: Multiple

Experience: 4–5 Years (including at least 1–2 years in a team handling / supervisory role)

Joining: Immediate

About the Role

Aeren LPO is looking for an experienced and result-oriented professional to join our team as Team Lead – Data Breach Review. The role involves leading a team of Data Breach Analysts, driving the accurate review, analysis, and classification of information related to data breach incidents, and ensuring every deliverable meets project-specific guidelines, client requirements, and applicable data protection standards.

Candidates with a legal background, particularly LLB graduates, and hands-on experience in Data Breach Review, Document Review, or e-Discovery projects will be preferred.

Key Responsibilities

- Lead, supervise, and mentor a team of Data Breach Analysts, allocating work and monitoring daily output.
- Plan and manage project workflows to meet quality, productivity, TAT,



and SLA commitments.
- Act as the first point of escalation for complex or unclear cases and make guideline-based decisions.
- Interpret project-specific Data Breach Review Guidelines and translate them into clear instructions for the team.
- Conduct quality audits, sampling, and second-level reviews of coded, tagged, and categorised data.
- Identify error trends, share feedback, and drive corrective and preventive actions.
- Coordinate with Project Managers, Quality teams, and clients on project status, queries, and clarifications.
- Onboard and train new analysts; lead calibration sessions and guideline refreshers.
- Track and report team performance through daily and weekly MIS and productivity reports.
- Conduct performance reviews, set team targets, and support the appraisal process.
- Contribute to process improvement initiatives, review protocols, and best-practice documentation.
- Ensure strict adherence to company policies on data privacy, information security, and confidentiality.

Eligibility & Requirements

- LLB / B.A. LL.B / B.B.A. LL.B – Preferred.
- Graduates from other relevant disciplines may also be considered based on experience.
- 4–5 years of experience in Legal LPO, Document Review, Data Breach Review, e-Discovery, or Data Privacy.
- Minimum 1–2 years of experience leading or supervising a review team (Team Lead / Senior Reviewer / QC Lead).
- Proven track record of meeting quality, productivity, and TAT/SLA targets at team level.
- Solid understanding of PII, PHI, and sensitive personal data categories.
- Excellent analytical, decision-making, and problem-solving skills.
- Strong people management, coaching,



and conflict-resolution abilities.
- Excellent written and verbal communication skills, including client-facing communication.
- Proficiency in MS Office (especially Excel for MIS and reporting); familiarity with review platforms is an advantage.
- Willingness to work from the office at IT Park, Chandigarh.
- Immediate joiners will be preferred.

Preferred Knowledge / Exposure

Candidates with knowledge or exposure to the following will have an added advantage:

- Data Breach Review and Incident Response projects
- Review platforms such as Relativity, Canopy, Reveal, or similar tools
- GDPR, CCPA, HIPAA, and other data protection regulations
- Legal Process Outsourcing (LPO) delivery models
- E-Discovery / Litigation Support
- Personally Identifiable Information (PII) and Protected Health Information (PHI)
- Quality frameworks, sampling methodologies, and audit processes
- Relativity certification or equivalent (added advantage)

Key Skills

Team Leadership | Data Breach Review | Document Review | Quality Control | Legal Analysis | Data Classification | Client Communication | People Management | MIS Reporting | Data Privacy | MS Office

Performance Expectations The selected candidate will be expected to ensure:

- Consistently high team-level accuracy and quality in document/data review.
- Achievement of team productivity and TAT/SLA targets.
- Timely and effective handling of escalations and client queries.
- Continuous upskilling of team members and reduction in error rates.
- Strict compliance with confidentiality and information-security standards.

Career Opportunity

This role offers an excellent opportunity for experienced professionals to take on a leadership position in the growing fields of Data Breach Review, Legal LPO, Data Privacy, Document Review, and Litigation Support, with exposure to international legal processes and a clear growth path towards Project Manager roles.

Interested can also reach out at [email protected]

📌 Data Breach (Chandigarh)
🏢 Aeren LPO
📍 Chandigarh