Join the team as a Full Time Associate Technical support on Erekrut, specializing in Customer Technical Support in the BPO industry. We are seeking talented individuals with a passion for B2B & B2C and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Role &
responsibilities · Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services. · Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries. · Listen actively to customer needs, concerns, and feedback, and respond appropriately.
· Accurately document customer interactions and update records in the CRM system. · Collaborate with team members and other departments to resolve complex issues.
Designation
Customer Technical Support
Key Skills
Transparent CommunicationClient Engagement SkillsTechnical Support
Industry
BPO
Functional Area
B2B & B2C
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Support Executive Quiz
30 Minutes
Company Info -
Company Webisite -
HR Name -
📌 Customer Technical Support (Pune)
🏢 Tech Mahindra
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.