IT Administrator – Job Description

Position: IT Administrator

Industry: Jewellery Retail / Showroom

Experience: Any

Qualification: Graduate / Diploma in IT, Computer Science or related field

Location: Ahmedabad

Key Responsibilities:
Manage and maintain computers, laptops, printers, scanners and other IT equipment across showrooms and offices.
Provide day-to-day technical support and troubleshooting to employees.
Manage and troubleshoot LAN, Wi-Fi, internet connectivity and networking.
Handle and maintain CCTV systems, DVR/NVR and camera connectivity.
Support and maintain billing/POS software, barcode scanners, biometric systems and other showroom-related software.
Coordinate with software vendors/service providers for technical issues and system updates.
Manage user accounts, email IDs, passwords and system access as per company requirements.
Ensure regular data backup and basic data security for key company information.
Install, configure and update operating systems, software and antivirus programs.
Maintain proper records of IT assets, hardware, software and licenses.




Monitor system performance and identify potential technical issues before they affect business operations.
Assist in implementing IT security policies and access controls.
Provide IT support during new showroom setup, system installation and employee onboarding.
Maintain confidentiality and security of company and customer data.
Handle any other IT-related requirements assigned by management.

Skills Required:
Good knowledge of hardware & software troubleshooting
Basic knowledge of networking, LAN, Wi-Fi & routers
Knowledge of CCTV systems
Knowledge of Windows, MS Office and antivirus
Basic understanding of POS/Billing software
Good problem-solving and communication skills
Ability to coordinate with external IT vendors
Quick learner with a service-oriented approach
Fresher:

Freshers with a positive understanding of computers, networking, hardware/software troubleshooting and solid willingness to learn can also apply.

Preferred:

Experience in retail, jewellery showroom or multi-branch business environment will be an added advantage.

Job Nature: Full-time

📌 It Admin Ahmedabad
🏢 Suvarnakala
📍 Ahmedabad