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Join the One Point One Solutions team as a Part Time Customer Support on Erekrut, specializing in Customer Support in the Domestic Servicesindustry. We are seeking talented individuals with a passion for and educational qualifications ranging from Freshers (0-1). Apply now on Erekrut to take the next step in your career with a leading global company.

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Respond to customer queries in a timely and accurate way, via phone, email or chat . Identify customer needs and help customers use specific features . Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) .

Update our internal databases with information about technical issues and useful discussions with customers .



Monitor customer complaints on social media and reach out to provide assistance . Share feature requests and effective workarounds with team members .

Inform customers about recent features and functionalities

Designation

Customer Support

Key Skills

Call CenterCommunication Skills

Industry

Domestic Services

Functional Area

Outsourcing and Offshoring Consulting

Employment Type

Part Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Voice Process Quiz

10 Minutes

Company Info -

One Point One Solutions

Company Webisite -

https://www.1point1.in/

HR Name -

Nisha Mewada

📌 Customer Support (Mumbai)
🏢 ONE POINT ONE SOLUTIONS
📍 Mumbai